Sonnen sonnenEvo User Manual (English)

ortizjimmyAug 2, 2025

What to do if there is no connection to Sonnen sonnenEvo Storage web interface?

N
nyuAug 2, 2025
If you are experiencing connection issues with your Sonnen Storage system's web interface or the internet portal, there are a couple of things to check: * First, ensure that the Ethernet cable connecting your storage system to your home network's router is securely plugged in. * Second, verify that your home network's router is configured to allow connections on the following ports: TCP ports 443 (https) and 18883 (MQTT-TLS), as well as UDP ports 123 (NTP) and 1196 (VPN).

Brand	Sonnen
Model	sonnenEvo
Category	Storage
Language	English

Brand

Sonnen

Model

sonnenEvo

About this manual

Target audience

Identifies the intended users of this manual, including installers and operators.

Designations in this document

Explains the specific terms and labels used throughout the manual.

Symbols used

Details general warning symbols, important information indicators, and action markers.

Safety

Intended use

Defines the appropriate and prohibited uses of the storage system.

Requirement for the electrician

Specifies the qualifications needed for electricians installing the system.

Operating the storage system

Details correct procedures for operating the storage system safely.

Important safety instructions

Provides crucial guidelines to ensure safe operation and prevent hazards.

Voltage inside the storage system

Warns about electrical shock hazards from live parts and capacitors.

Prohibited uses

Lists specific environments and conditions where the system must not be used.

General warnings

Highlights common warnings and emergency contact information for system issues.

Risk of burns and fire safety

Addresses burn hazards and procedures for handling fires involving the system.

Specifications

General specifications

Provides overall technical details of the sonnenEvo system.

Stacked Specifications

Details specifications based on the number of stacked battery units.

Off-grid Specifications

Outlines performance parameters for the system in off-grid operation.

AC connections module specifications

Lists technical details for the AC connections module.

Key components

Identifies and describes the main hardware components of the storage system.

Battery specification

Details the technical characteristics of the battery modules.

LED indicator

Explains the meaning of the LED indicator lights on the enclosure.

Symbols on the storage system

Illustrates and explains the safety and warning symbols on the system.

Function

Basic operating principle

Explains how the sonnenEvo system monitors and controls energy flow.

Self-consumption mode

Describes the system's default mode for maximizing self-use of generated power.

Backup mode

Details how the system operates during a grid outage, creating a microgrid.

Microgrid Re-Enabling

Explains the process of re-establishing the microgrid after a low SOC event.

Blackstart Functionality

Describes how to manually start the system without grid power using the blackstart button.

Time-of-Use mode

Explains storing grid power during off-peak hours for use during peak hours.

Operation of the system

Startup procedure

Step-by-step guide for powering on the sonnenEvo system.

Shutdown procedure

Step-by-step guide for safely powering off the sonnenEvo system.

Display on internet portal

Establish connection to the Internet

Details network requirements and required ports for internet connectivity.

Internet portal

Explains the purpose and security of connecting to sonnen's servers.

Inside the Internet portal

Describes how to access and view system data via the internet portal.

Log in to the portal

Instructions on accessing the sonnen portal using a web browser.

Live state page

Explains how to interpret the real-time system status displayed on the portal.

Analysis page

Details how to view and analyze historical system performance data.

sonnen community

Information about the global sonnen community and user connections.

sonnen battery page

Describes the interface for monitoring individual battery status and settings.

Downloads

Information on downloading sonnen manuals and related documentation.

Help and support

Provides guidance on contacting sonnen service and finding self-help resources.

About me

Section for managing personal account information and user profile details.

Change password

Instructions on how to modify the user account password.

Settings

Details how to configure system settings for remote maintenance and service.

Maintenance

Maintenance Schedule

Provides a schedule for regular checks and cleaning of the storage system.

Troubleshooting

Lists common issues, their possible causes, and corrective actions.

Uninstallation

Provides safety warnings and instructions for uninstalling the storage system.

Disposal

Offers guidance and warnings for the proper disposal of battery modules and the system.

Sonnen sonnenEvo User Manual

Table of Contents

Questions and Answers:

Sonnen sonnenEvo Specifications

Summary