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Sonoff ZBBridge - User Manual

Sonoff ZBBridge
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User manual V1.1
ZigBee Bridge
ZBBridge
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Summary

Operating Instruction

Download eWeLink App

Guide to download the eWeLink APP for Android and iOS mobile devices.

Power On and Quick Pairing

Instructions for powering on the ZigBee Bridge and entering initial quick pairing mode.

Add ZigBee Bridge to App

Steps to add the ZigBee Bridge to the eWeLink APP using the Quick Pairing feature.

Alternative Pairing and Sub-device Setup

Compatible Pairing Mode

Instructions for pairing the device when Quick Pairing fails, using a specific Wi-Fi network.

Add ZigBee Sub-devices

Guide on how to pair ZigBee sub-devices with the ZigBee Bridge via the app.

Technical Specifications

Product Information

LED Indicator Status

Explanation of the status indications for the Wi-Fi and ZigBee LEDs on the device.

Key Features

Overview of the ZigBee Bridge's capabilities in controlling ZigBee devices via Wi-Fi.

Device Management

Supported Sub-devices

List of compatible ZigBee sub-devices from SONOFF and eWeLink brands.

Delete Paired Sub-devices

Instructions for removing paired ZigBee sub-devices from the ZigBee Bridge.

Factory Reset Procedure

Steps to restore the ZigBee Bridge to its original factory default settings.

Troubleshooting Common Issues

Summary

Operating Instruction

Download eWeLink App

Guide to download the eWeLink APP for Android and iOS mobile devices.

Power On and Quick Pairing

Instructions for powering on the ZigBee Bridge and entering initial quick pairing mode.

Add ZigBee Bridge to App

Steps to add the ZigBee Bridge to the eWeLink APP using the Quick Pairing feature.

Alternative Pairing and Sub-device Setup

Compatible Pairing Mode

Instructions for pairing the device when Quick Pairing fails, using a specific Wi-Fi network.

Add ZigBee Sub-devices

Guide on how to pair ZigBee sub-devices with the ZigBee Bridge via the app.

Technical Specifications

Product Information

LED Indicator Status

Explanation of the status indications for the Wi-Fi and ZigBee LEDs on the device.

Key Features

Overview of the ZigBee Bridge's capabilities in controlling ZigBee devices via Wi-Fi.

Device Management

Supported Sub-devices

List of compatible ZigBee sub-devices from SONOFF and eWeLink brands.

Delete Paired Sub-devices

Instructions for removing paired ZigBee sub-devices from the ZigBee Bridge.

Factory Reset Procedure

Steps to restore the ZigBee Bridge to its original factory default settings.

Troubleshooting Common Issues

Overview

This document describes the SONOFF ZBBridge, a ZigBee Bridge that facilitates the control of various ZigBee devices by transforming Wi-Fi into ZigBee. It allows users to remotely turn on/off, schedule on/off, and share control of connected ZigBee devices with family members.

Technical Specifications

Feature Specification
Model ZBBridge
Input 5V⎓1A
ZigBee ZigBee 3.0
Wi-Fi IEEE 802.11 b/g/n 2.4GHz
Operating systems Android & iOS
Working temperature -10°C~40°C
Material PC
Dimension 62x62x20mm

The device weighs less than 1 kg, and an installation height of less than 2 meters is recommended.

Usage Features

1. Downloading the eWeLink App: To begin, users need to download the "eWeLink" app, available on both the App Store (for iOS) and Google Play (for Android).

2. Powering On and Initial Pairing: After powering on, the ZBBridge will automatically enter quick pairing mode (Touch) during its first use. The Wi-Fi LED indicator will flash in a cycle of two short and one long flash. If not paired within 3 minutes, the device will exit this mode. To re-enter quick pairing mode, long-press the pairing button for approximately 5 seconds until the Wi-Fi LED indicator resumes the two short and one long flash cycle.

3. Adding the ZigBee Bridge: Once the device is in quick pairing mode, open the eWeLink app, tap the "+" icon, and select "Quick Pairing." Follow the on-screen prompts within the app to complete the pairing process.

4. Compatible Pairing Mode: If quick pairing fails, users can try "Compatible Pairing Mode." To activate this, long-press the pairing button for 5 seconds until the Wi-Fi LED indicator shows a cycle of two short flashes and one long flash, then release. Immediately long-press the pairing button again for 5 seconds until the Wi-Fi LED indicator flashes quickly. The device will then enter Compatible Pairing Mode. In the app, tap "+" and select "Compatible Pairing Mode." Users will need to select the Wi-Fi SSID "ITEAD-******" and enter the password "12345678," then return to the eWeLink app and tap "Next." Patience is required for the pairing to complete.

5. Adding ZigBee Sub-devices: The ZigBee Bridge can currently add up to 32 sub-devices, with support for more sub-devices planned for future updates. To add a sub-device, set the ZigBee sub-device to its pairing mode and tap "+" on the ZigBee Bridge interface within the eWeLink app.

Currently Supported ZigBee Sub-devices:

Brands SONOFF eWeLink
Model BASICZBR3, ZBMINI, S31 Lite zb SA-003-UK
SNZB-01, SNZB-02, SNZB-03, SNZB-04 SA-003-US
S26R2ZB (TPE/TPG/TPF)

The device also supports other ZigBee standard protocol products, including wireless door/window sensors, motion sensors, one-gang smart switches, water sensors, and temperature & humidity sensors.

LED Indicator Status Instruction

LED Indicator Status Status Instruction
Blue LED flashes (one long and two short) Quick Pairing Mode
Blue LED flashes quickly Compatible Pairing Mode (AP)
Blue LED keeps on Device is connected successfully
Blue LED flashes quickly once Unable to discover the router
Blue LED flashes quickly twice Connect to the router but fail to connect to Wi-Fi
Blue LED flashes quickly three times Upgrading
Green LED flashes slowly Searching and adding ...

Maintenance Features

1. Deleting ZigBee Sub-devices: To delete all paired sub-devices, long-press the pairing button for 10 seconds until the ZigBee LED signal indicator "flashes twice." Users can also delete individual sub-devices directly through the eWeLink app.

2. Factory Reset: To perform a factory reset, long-press the pairing button for approximately 5 seconds until the Wi-Fi LED indicator changes to a cycle of two short and one long flash, then release. This indicates a successful reset, and the device will re-enter quick pairing mode (Touch). It is recommended to reset the device to factory defaults if you intend to change the Wi-Fi network, then reconnect to the new network.

Common Problems and Troubleshooting

Q: Why does my device stay "Offline"? A: A newly added device typically takes 1-2 minutes to connect to Wi-Fi and the network. If it remains offline for an extended period, troubleshoot based on the blue Wi-Fi indicator status:

  • 1. Blue Wi-Fi indicator quickly flashes once per second (failed to connect to Wi-Fi):

    • Incorrect Wi-Fi password: Double-check the entered Wi-Fi password.
    • Distance or interference: The device might be too far from the router, or environmental interference could be an issue. Try moving closer to the router or repositioning the device. If issues persist, try adding it again.
    • Unsupported Wi-Fi network: The device only supports 2.4GHz wireless networks; 5G Wi-Fi networks are not supported.
    • MAC address filtering: If MAC address filtering is enabled on your router, disable it.
    • Alternative solution: If the above methods fail, try creating a Wi-Fi hotspot on your mobile phone using mobile data and then add the device again.
  • 2. Blue indicator quickly flashes twice per second (connected to Wi-Fi but failed to connect to the server):

    • Unstable network: Ensure your network is stable. Frequent double flashes suggest an unsteady network, not a product defect.
    • Restart the device: If the network is normal, try turning off the power to restart the switch.

Sonoff ZBBridge Specifications

General IconGeneral
BrandSonoff
ModelZBBridge
CategoryWireless Access Point
LanguageEnglish

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