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5. Troubleshooting
A summary of frequently asked questions and answers:
Causes What to do
I don‘t hear any sound from the PartnerMic
• One or all devices are
switched o
• The distance between
the PartnerMic and the
hearing aids is too
great
• An obstacle is
preventing trans-
mission
• Make sure all devices are turned on
and fully operational
• Bring the devices closer to each other,
20 meters (60 ft) is the maximum
outdoors. To avoid streaming
interruptions, make sure you wear
the streamer correctly and keep the
RemoteMic within the operating
range
• Depending on the material (e.g. the
human body), line of sight may be
necessary
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