Sony DSCWX220/B User Manual

TROUBLESHOOTING
The compact camera displays error code
beginning with E:**, C:**, or System error
The handling differs depending on the displayed error.
Check how to handle the concerned error.
 C:13:01
 System error and C:32:01
 E:41:00
 Errors that start from E:61, E:62 ,E:91, E:92

 C:13:01
Error is displayed when you are using the internal memory
Abnormality occurs in the internal memory.
Turn off the power and turn it on again.
If the situation is not improved, format the internal memory after backing up the stored
data.
WARNING: There is a risk of data loss. When you format the internal memory, all
stored images will be deleted including protected ones.
Error is displayed when you are using a memory card
Abnormality occurs in the memory card.
o Turn off the camera, then insert and remove the memory card several times. After
that, turn on the camera again.
o Insert another memory card.
o When you are using a memory card used on your PC, backup the stored data and
format the memory card with the camera.
WARNING: There is a risk of data loss. When you format the memory card,
all stored images will be deleted including protected ones?

 System error and C:32:01
1. Check whether the memory card is supported by the camera.
C:13:01 may be displayed when you shoot large data images such as movies.?
Use the memory cards shown below.
 SD memory card

Sony DSCWX220/B Specifications

General

Brand	Sony
Model	DSCWX220/B
Category	Digital Camera
Language	English

Summary

Camera Troubleshooting: Error Codes

C:13:01 Error

Error when using internal memory or memory card.

System Error and C:32:01

Issues with memory card compatibility or shooting large data images.

E:41:00 Error

Abnormality may occur on the Wi-Fi connecting part.

Errors E:61, E:62, E:91, E:92

Errors indicating abnormalities in focus, zoom, lens, stabilization, or flash parts.

Camera Power and Battery Issues

Camera Not Turning On

Troubleshooting when the camera does not turn on with battery or AC adapter.

Battery Not Charging

Solutions for when the battery does not charge or the camera won't turn on.

Battery Charging and Handling

Battery Charging Methods

Guidance on charging methods, including USB and environmental factors.

Battery Drains Quickly

Explains battery performance decline in cold or heavy usage.

Battery/Camera Overheating

Addresses camera or battery becoming hot during operation.

Accessory and Lens Compatibility

Finding Your Product Page

Steps to locate your camera's product page on the support website.

Checking Accessory Compatibility

How to check compatibility for flash, memory cards, power, and casing.

Checking Lens Compatibility

Information on compatible lenses for interchangeable cameras.