14
GB
Technical Support
Local technical support service
is only available in the following
sales regions.
● For customers in the USA
(Sony Electronics Inc.)
Monday to Saturday 8:00 a.m. - 8:00 p.m.
CT
• Toll free: 1-800-588-3847
• Free telephone support is offered for
90 days after your first call. USA
technical support only: Web-based
technical support is free and available
24 hours a day, 7 days a week.
• Web site:
http://sony.storagesupport.com/
● For customers in Europe
Refer to “Customer Support and
Service” of the European guarantee
certificate.
● For customers in Australia
and New Zealand
(Sony Australia Limited)
Monday to Friday 8:30 a.m. - 6:00
p.m. EST
• Toll free: (Australia) 1300-13-7669
(NZ) 0800-7669-7895
• Web site:
www.sony.com.au/support.asp
• E-mail:
cic-customerissues@ap.sony.com
● For customers in Hong Kong
(Sony Corporation of Hong
Kong Service Center)
Monday to Friday 9:00 a.m. - 6:00 p.m.
• Hotline: 28335129
• Product information Web site:
http://www.sony.com.hk/
Electronics/cp
● For customers in China
(Sony Corporation of Hong
Kong, China Customer Call
Center)
Monday to Friday 8:30 a.m. - 7:00 p.m.,
Saturday 9:00 a.m. - 4:30 p.m.
• Toll free: 86-800-810-2228
• Product information Web site:
http://www.sony.com.cn/
electronics/edmh/home.htm
• E-mail:
EDMH-shanghai@sony.com.cn
● For customers in Korea
(Sony Korea Corp.)
Monday to Friday 10:00 a.m. - 7:00 p.m.
CS center of Sony Korea
Tel.: 080-777-2000
● For customers in Taiwan
(Sony Taiwan Limited)
Monday to Friday 10:00 a.m. - 5:00 p.m.
Computer Peripheral Department
Tel.: 02-2522-7920
● For customers in Singapore,
Malaysia, Thailand, the
Philippines, Indonesia,
Vietnam, South Africa, and
India
(Sony Electronics Singapore
Pte. Ltd.)
Monday to Friday 9:00 a.m. - 5:00 p.m.
Tel.: (65) 6544 7393
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