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Sony PS5 Troubleshooting

Sony PS5
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How to fix CE-108255-1
An error occurred in the application.
1. Make sure your system software and application are updated.
2. If the error occurs after launching a game, delete the game from Settings > Storage, and
reinstall it.
3. Start your PS5 console in Safe Mode and select Rebuild Database.
4. If the error occurs again, reset your PS5 console from Settings > System > System
Software > Reset Options > Reset Your Console, and try installing the application
again.
Please back up your data if possible.
For other error code’s troubleshooting please
refer to below link:
https://www.playstation.com/en-in/support/error-codes/ps5/
Troubleshoot PS5 console disc reading issues
Reinsert the disc into your console after each of these steps.
1. When your PS5™ console is oriented vertically on the console stand, the labelled side of the disc
should face left as you insert it.
1. Clean the disc with a soft, clean cloth to remove any dirt or prints.
2. Try inserting another game, Blu-Ray disc, or DVD.
PS5™ consoles can't play burned discs or audio CDs.
3. Access Safe Mode and select Clear Cache and Rebuild Database.
1. If the Rebuild Database option doesn’t resolve the issue, access Safe Mode and select Reset PS5
(Reinstall System Software).
Warning: Selecting Reset PS5 (Reinstall System Software) deletes all information on the
console, including the System Software. Visit the guide below to download the reinstallation
version of the PS5 console system software.
If these troubleshooting steps don't fix the issue, please visit PlayStation Repairs.

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Sony PS5 Specifications

General IconGeneral
Memory16GB GDDR6
Expandable StorageNVMe SSD slot, USB HDD support
Optical Drive4K UHD Blu-ray Drive
Output ResolutionUp to 8K
Max Frame RateUp to 120fps
Ray TracingYes
AudioTempest 3D AudioTech
ControllerDualSense Wireless Controller
CPU8x Zen 2 Cores at 3.5GHz
GPU10.28 TFLOPs, 36 CUs at 2.23GHz, RDNA 2 architecture
Storage825GB SSD
Backward CompatibilityPS4 games supported
ConnectivityWi-Fi 6, Bluetooth 5.1
PortsHDMI 2.1, Ethernet
Dimensions390mm x 104mm x 260mm
Weight4.5 kg
Power Consumption350W

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