Why doesn't the browser screen appear for my Sony SA-NS500?
To resolve this, check the setup of the firewall of the security software. Also, check the proxy setting of the browser, as this unit does not support proxies. Change the browser setting to connect this unit without a proxy.
Why do my Sony SA-NS500 Speakers keep turning off automatically?
Your Sony Speakers may be turning off automatically because they enter a selected standby mode after 30 minutes of inactivity. If the unit is being discharged and remains idle for another 30 minutes in network standby mode, it will enter another standby mode to save battery life.
What does it mean if the ?/1 (ON/Standby) indicator flashes in red on my Sony Speakers?
If the ?/1 (ON/Standby) indicator on your Sony Speakers is flashing in red, it means the system is in protect mode. To resolve this, press the ?/1 (ON/Standby) button or set the OPERATE ON/OFF switch to OFF, then set it to ON again, and then turn the unit on again.
What to do if my Sony SA-NS500 Speakers cannot connect to the network?
If your Sony Speakers are unable to connect to the network and you're using them in an environment without a router, allow about a minute for the unit to obtain an IP address after powering on. If you're using a fixed IP address, ensure that the IP address isn't already in use by another device. If it is, use a different IP address.
Why won't my Sony Speakers unit operate when I press the buttons?
If your Sony Speakers unit does not operate when you press the buttons, it may be because buttons do not work during initializing or startup. Also, buttons do not work while you are updating the software. Finally, buttons other than the ?/1 (ON/Standby) button on the remote control do not work in network standby mode.
Why has the audio content changed/started/stopped automatically on my Sony SA-NS500?
The audio content on your Sony Speakers may have changed, started, or stopped automatically because the unit is under the control of another device. If you want to reject these requests, set the OPERATE ON/OFF switch of this unit to OFF.
Why do my Sony Speakers remain warm after the power is turned off?
Your Sony Speakers may remain warm after being turned off because they are in network standby mode, where some internal parts remain active. To minimize power consumption, press the ?/1 (ON/Standby) button after setting the STANDBY MODE switch to STANDBY, or set the OPERATE ON/OFF switch to OFF. Note that with this setting, the unit cannot be operated using a controller.
Why can't my Sony SA-NS500 leave the PARTY?
If your Sony Speakers cannot leave the PARTY, it is because you cannot leave the PARTY while using this unit as a PARTY host.
What to do if my Sony Speakers have no sound?
If there is no sound coming from your Sony Speakers, first, try increasing the volume by pressing the VOLUME+ button. Also, check if the unit has been set to mute by a controller on your network. If the PARTY STREAMING indicator is lit in amber, verify the audio format of the content being played by the PARTY host, as the unit will stop playback if the format is unsupported.
What to do if my Sony Speakers unit does not work after you set the OPERATE ON/OFF switch to ON?
If your Sony Speakers unit does not work after you set the OPERATE ON/OFF switch to ON, allow about 40 seconds for the unit to turn on. You cannot control the unit while the ?/1 (ON/Standby) indicator is flashing. Please wait until the ?/1 (ON/ Standby) indicator stops flashing.
General| Type | Wireless Speaker |
|---|---|
| Power Source | AC Adapter |
| Connectivity | Wi-Fi, Bluetooth |
| Frequency Response | 20 Hz - 20 kHz |
| Inputs | 3.5 mm audio input |
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