- 5 -
5. SPARE PARTS REORDERS
SSC and ASC
note1
are only authorised to order spare parts listed in this manual. Spare parts
should be ordered through existing WRPCE system/procedures. For more information on parts
reorders, please refer to SEC-ROE guidelines/procedures.
6. WARRANTY SEAL CONTROL
Repairs must be controlled by the use of Warranty Seals (Part Number: 3-066-498-01, Tape/Void).
Warranty Seals must be strictly controlled. All countries wishing to perform Level-1 repair on
PlayStation®2, as described in this manual, must submit appropriate Warranty Seal Control
procedures covering the following areas: inventory control, process, audit trail and
replenishment of stock.
To ensure that Warranty Seals are controlled properly, each SSC and ASC
note1
must have a
nominated member of staff who is responsible for these parts. They should carry out the
following functions:
• Confirm that the service centre inventory accurately represents the true stock level when
reported to SCEE;
• To report promptly any loss due to damage, theft, defective application or unforeseen
incident;
• This person will also be responsible for the periodic reporting to SCEE, and should
maintain the local audit files to be examined by SCEE as part of a stock inventory audit.
• SSC and ACS
note1
must re-seal all PlayStation®2 units that could not be repaired locally
(Level-1 repair) before shipping the unit to SEC-ROE for Level-2/Level-3 repair.
Reimbursement will not be granted for PlayStation®2 units arriving at SEC-ROE without
warranty seal (even if in-warranty).
7. REPORTING
SCEE must obtain Level-1 repair information from all countries performing Level-1 repairs
locally. Monthly reports will be extracted from ESQI-line, however it is imperative that
PlayStation®2 is reported on a “model type” basis (e.g. C-model, D-model, etc). Information
must be entered in the ESQI-line in the following format:
Example:
• Console SCPH-30004 type D = SCPH-30004D
• Console SCPH-30004R type D = SCPH-30004RD
How to identify model type: All Engineers should be able
to identify consoles by Model type (e.g. "C","D","F","G"),
if not, model type can be identified on the number plate
on the “right bottom left hand corner” next to a number
with the following format: "3-070-933-01 D" (this last
digit refers to the model type)
8. REMOVAL OF STUCK DISC
IMPORTANT NOTE: PlayStation®2 unit must always be handled in ESD-safe
conditions:
- Workbench with anti-ESD mat, connected to earth
- Technician should wear wrist/ankle strap, connected to any-ESD-mat
In the case, both, power and loading mechanism are active:
Connect the PlayStation®2 unit to the power and switch the unit on at the back. When the red LED
at the front side is blinking, push this button and the unit will switch one. Disc can be removed
by pushing the eject button.
In case power or loading mechanism is not active:
1. Remove tape void at backside of the
unit.
2. Remove HDD Bay lid at the backside of
the unit.
To Next Page
Loading...
