Sony WI-SP500 User Manual

Help Guide
Wireless Stereo Headset
WI-SP500
Use this manual if you encounter any problems, or have any questions.
Getting started
What you can do with the Bluetooth function
About voice guidance
Supplied accessories
Checking the package contents
Setting the headset in the carrying holder
Replacing the ear tips
About Water resistant performance of the headset
Parts and controls
Location and function of parts
About the indicator
Power/Charging
Charging the headset
1
Downloaded from ManualsNet.com search engine

Sony WI-SP500 Specifications

General

Type	In-ear
Wireless	Yes
Bluetooth	Yes
Bluetooth Version	4.2
Water Resistance	IPX4
Driver Unit	13.5 mm
NFC	No
Battery Life	8 hours
Charging Time	2 hours
Frequency Response	20 Hz - 20, 000 Hz
Weight	15 g

Summary

Getting started

What you can do with the Bluetooth function

Explains the headset's capabilities for music and calls via Bluetooth technology.

Supplied accessories

Setting the headset in the carrying holder

Provides instructions on how to properly store the headset in its designated carrying holder.

Power/Charging

Charging the headset

Details the process of charging the headset using the micro-USB cable and AC outlet.

Checking the remaining battery charge

Turning on the headset

Turning off the headset

Making connections

One-touch connection (NFC) with a smartphone (Android 4.1 or later)

Pairing and connecting with an iPhone

Connecting to a paired iPhone

Pairing and connecting with a computer

Provides instructions for pairing and connecting the headset with computers.

Connecting to a paired computer

Pairing and connecting with other Bluetooth devices

Guides on pairing and connecting the headset with various other Bluetooth-enabled devices.

Connecting to a paired Bluetooth device

Disconnecting Bluetooth connection (after use)

Listening to music via a Bluetooth connection

Making phone calls

Receiving a call

Explains how to receive an incoming call using the headset.

Making a call

Details the process of making a phone call using the headset.

Functions for a phone call

Using the voice assist function

Using the voice assist function (Google App)

Guides on activating and using the Google Assistant via the headset.

Using the voice assist function (Siri)

Guides on activating and using Siri via the headset.

Troubleshooting

What can I do to solve a problem?

Offers general troubleshooting steps and advice for resolving headset issues, including reset and initialization.

Power/Charging Issues

The headset is not turned on.

Charging cannot be done.

Sound Issues

No sound

Low sound quality

Sound skips frequently.

Bluetooth Issues

Pairing cannot be done.

Unable to make a Bluetooth connection

Distorted sound

The Bluetooth wireless communication range is short, or the sound skips.

The headset does not operate properly

Troubleshooting steps for general operational failures of the headset.

Cannot hear a person on a call.

Resetting and Initializing the Headset

Resetting the headset

Instructions for resetting the headset to its default operational state.

Initializing the headset to restore factory settings

Guides on restoring the headset to its original factory settings, erasing all data.

Making Wireless Connections

How to make a wireless connection to Bluetooth devices

Explains the general process of establishing a wireless Bluetooth connection with various devices.

Device registration (pairing)

Connecting to a registered (paired) device

One-touch connection (NFC) with a smartphone (Android 4.1 or later)

Disconnecting the smartphone by one touch (NFC)

Pairing and connecting with an Android smartphone

Connecting to a paired Android smartphone

Pairing and connecting with an iPhone

Connecting to a paired iPhone

Pairing and connecting with a computer (Windows 10)

Pairing and connecting with a computer (Windows 8/Windows 8.1)

Pairing and connecting with a computer (Windows 7)

Connecting to a paired computer (Windows 10)

Connecting to a paired computer (Windows 8/Windows 8.1)

Connecting to a paired computer (Windows 7)

Pairing and connecting with other Bluetooth devices

Connecting to a paired Bluetooth device

Disconnecting Bluetooth connection (after use)

Listening to music from a device via Bluetooth connection

Controlling the audio device (Bluetooth connection)

Receiving a call

Making a call

Functions for a phone call

Using the voice assist function (Google App)

Using the voice assist function (Siri)

The headset is not turned on.

Charging cannot be done.

No sound

Low sound quality

Sound skips frequently.

Pairing cannot be done.

Unable to make a Bluetooth connection

Distorted sound

The Bluetooth wireless communication range is short, or the sound skips.

The headset does not operate properly

Cannot hear a person on a call.

Resetting the headset

Initializing the headset to restore factory settings