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WARRANTY INFORMATION
ARIS EXPLORER LIMITED WARRANTY
Sound Metrics Corp (SMC) warrants that the ARIS Explorer (Product)
will be free from defects in materials and workmanship under normal
usage for one year from the date the Product is shipped to the first
purchaser of the Product, unless SMC has agreed in writing to alter any
of the foregoing terms.
Any implied warranties, including without limitation the implied
warranties of merchantability and fitness for a particular purpose,
shall be limited to the duration of this limited warranty, otherwise, the
repair, replacement, or refund as provided under this express limited
warranty is the exclusive remedy of the consumer, and is provided
in lieu of all other warranties, express or implied. In no event shall
SMC be liable, whether in contract or tort (including negligence) for
damages in excess of the purchase price of the product, or for any
indirect, incidental, special, or consequential damages of any kind,
or loss of revenue or profits, loss of business, loss of information or
data, software or applications, or other financial loss arising out of or in
connection with the ability or inability to use the product to the full
extent these damages may be disclaimed by law.
Some states and jurisdictions do not allow the limitation or exclusion
of incidental or consequential damages, or limitation on the length
of an implied warranty, so the above limitations or exclusions may
not apply to you. This warranty gives you specific legal rights, and
you may also have other rights that vary from state to state or from
one jurisdiction to another. This warranty extends only to the first
purchaser of the Product, and is not transferable.
This limited warranty is your exclusive remedy and applies to new
Product which are accompanied by or sold with this written warranty
when the Product is purchased from Sound Metrics or its authorized
partner or reseller. Outside the United States and Canada your rights in
warranty may dier from this written warranty. This limited warranty
gives you specific legal rights, and you may also have other rights
which vary from country to country or jurisdiction to jurisdiction.
If the Product proves defective during the warranty time period,
please contact SMC by email or phone to discuss options for repair or
replacement at the sole option of SMC. SMC will, in a timely manner,
provide you an option for repair or replacement but that, in any event,
SMC will repair or replace your Product in a commercially reasonable
time. For warranty work, you must first contact SMC for a “Case
Number” and provide details of the problem - this allows preliminary
preparation so your Product can be repaired or replaced as necessary.
We ask that you ship the Product to SMC or SMC’s designated repair
depot in its original protective storage case. The Product will be
repaired or replaced and returned to you at no cost. SMC reserves
the right to use functionally equivalent conditioned, refurbished,
pre-owned, or new parts in the case of repair or replacement. In
most cases, it is not advisable to open or modify the Product in any
manner. However, this may be the best initial action if time is critical.
SMC is best qualified to make that determination and their personnel
can provide step-by-step instructions if that course of action is
determined best at SMC’s sole discretion. Any attempt to alter the
Product in any manner or the misuse or abuse of the Product may void
your warranty.
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