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Southbend Platinum Series - User Manual

Southbend Platinum Series
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MANUAL 1185836 REV 3 (07/06)
$18.00
PLATINUM SERIES SECTIONAL RANGE
MANUAL SECTION SR
Installation & Operation Manual
Platinum Series Sectional Range
WARNING
Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death.
Read installation, operation, and maintenance instructions thoroughly before installing or servicing this equipment.
1100 Old Honeycutt Road, Fuquay-Varina, NC 27526 USA • www.southbendnc.com
Charbroiler Models: P16C-C, P16N-C, P24C-CC, P24N-CC, P32A-CC, P32C-CC, P32D-CC, P32N-CC, P36A-CCC, P36C-CCC, P36D-CCC,
P36N-CCC, P48A-CCCC, P48C-CCCC, P48D-CCCC, & P48N-CCCC
Standard Griddle Models: P16C-G, P16N-G, P32A-GG, P32C-GG, P32D-GG, P32N-GG, P48A-GGG, P48C-GGG, P48D-GGG, & P48N-GGG
Graduated Hot-Top Models: P32A-GRAD, P32C-GRAD, P32D-GRAD, & P32N-GRAD
Uniform Hot-Top Models: P16C-H, P16N-H, P32A-HH, P32C-HH, P32D-HH, & P32N-HH
Thermostatic Griddle Models: P16C-T, P16N-T, P32A-TT, P32C-TT, P32D-TT, P32N-TT, P48A-TTT, P48C-TTT, P48D-TTT, & P48N-TTT
Flush Open-Burner Models: P12C-B, P12N-B, P16C-X, P16N-X, P32A-BBB, P32A-XX, P32C-BBB, P32C-XX, P32D-BBB, P32D-XX,
P32N-BBB, P32N-XX, P48A-BBBB, P48D-BBBB, & P48N-BBBB
Step-Up Open-Burner Models: P32A-BBB-SU, P32C-BBB-SU, P32D-BBB-SU, P32N-BBB-SU
Combination Open-Burner Hot-Top Models: P32A-XH, P32C-XH, P32D-XH, P32N-XH, P32A-XH-RE, P32C-XH-RE, P32D-XH-RE, & P32N-XH-RE
Combination Open-Burner Griddle Models: P32A-XG, P32C-XG, P32D-XG, P32N-XG, P32A-XT, P32C-XT, P32D-XT, & P32N-XT
Wood Smoker: P36W-CCC, P48W-CCCC, P60W-CCCCC, P72W-CCCCCC
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain
this manual for the life of the equipment:
Model #: __________________________
Serial #: __________________________
Date Purchased: ___________________

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Questions and Answers

  • M
    Mary KingJul 29, 2025
    How to fix a Southbend Ranges pilot-flame outage due to an unstable flame?
    • J
      Jose OchoaJul 29, 2025
      If the pilot flame is unstable and causing outages, it might be over-adjusted to the point where it's leaving its port or 'blowing off'. Adjust the pilot to the correct flame height.
  • M
    Martin CastroAug 2, 2025
    Why won't the top section pilot stay lit on my Southbend Ranges?
    • J
      James GoodmanAug 2, 2025
      The pilot might not stay lit because the pilot flame isn't adjusted properly, so adjust the pilot flame. A clogged orifice could also be the cause, in which case you should clean or replace the orifice. Other potential causes include a draft condition (address the draft), an improper ventilation system (ensure it's set up correctly), or air in the gas line (purge the air).
  • P
    palmeradamAug 7, 2025
    Why won't my Southbend Ranges top burner come on?
    • C
      Christina GonzalezAug 7, 2025
      The top burner might not come on due to several reasons: the pilot could be out, so you should light it. The gas shut-off valve may be in the OFF position, in which case you should turn it ON. Also, ensure you hold the button on the safety switch in long enough after lighting the pilot.
  • D
    David TaylorAug 11, 2025
    What to do if all burners on my Southbend Ranges produce excessive carbon deposits?
    • E
      Edgar HannaAug 11, 2025
      If all burners are producing excessive carbon deposits, it could be due to using the incorrect gas type. Switch to the correct gas type. It may also be caused by primary air not adjusted properly. In this case, adjust the primary air.
  • D
    Donald BrooksAug 15, 2025
    What to do if none of the burners and pilots turn on in my Southbend Ranges?
    • A
      Annette GonzalezAug 15, 2025
      If none of the burners and pilots are turning on, the main gas supply to the unit might be OFF. Turn ON the main gas supply.
  • W
    Wayne GordonAug 19, 2025
    What causes excessive carbon deposits on only some burners of my Southbend Ranges?
    • S
      Stephanie MendozaAug 19, 2025
      Excessive carbon deposits on some burners could be due to incorrect orifices, so replace them with the correct ones. Another cause might be primary air not adjusted properly; in that case, adjust the primary air.
  • K
    Kathleen TaylorAug 25, 2025
    What causes excessive carbon deposits on only some pilots of my Southbend Ranges?
    • T
      Tammie PetersonAug 25, 2025
      If only some pilots produce excessive carbon deposits, the pilot might not be adjusted properly, so adjust the pilot. It could also be due to an incorrect pilot orifice, in which case you should replace it with the correct one.

Summary

SPECIFICATIONS

OPERATION

CLEANING & MAINTENANCE

INSTALLATION

UNPACKING

Procedure for unpacking the sectional range and inspecting for shipping damage.

CONNECT GAS SUPPLY

Procedure for connecting the natural or propane gas supply to the range.

CHECK THE INSTALLATION

Final checks to ensure the installation is complete and correct.

CHECK OPERATION OF EACH SECTION

Testing the functionality of each section after installation.

SERVICE

TROUBLESHOOTING BURNERS AND PILOTS

Table listing possible causes and solutions for burner and pilot issues.

TROUBLESHOOTING OVEN

Table listing possible causes and solutions for oven-related problems.

Southbend Platinum Series Specifications

General IconGeneral
BrandSouthbend
ModelPlatinum Series
CategoryGriddle
LanguageEnglish

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