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SpaNet SV Series - User Manual

SpaNet SV Series
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WARNING!!
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#HIA#MRAM?@!?B!SCAH#!BT?S!>UH!A?!>M#AV!BMTAH#!RC#A#M>OHI!MI!APH!N?IA!R?NN?@!RCUIH!?B!H#GW!BCUTAI=!MB!APH!
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DEPENDING!ON!TYPE!OF!FILTER!CARTRIDGE(S)!INSTALLED!THE!FILTERS!WILL!EITHER!REQUIRE!CLEANING,!SOAKING!IN!A!FILTER!
CARTRIDGE!DEGREASER!SOLUTION!OR!REPLACING.!REFER!TO!SPA!RESELLER!/!MANUFACTURER!FOR!DETAILS!ON!TYPE!OF!
CARTRIDGE!INSTALLED!AND!RECOMMENDED!CLEANING!FREQUENCY!&!METHODS!
IMPO R TANT!NO T E !!
!
Do!not!allow!the!filtration!pump!to!continue!to!run!after!five!(5)!x!failed!priming!attempts.!Operating!a!pump!without!water!for!
extended!periods!may!cause!damage!to!the!pump.!Turn!power!off,!wait!ten!(10)!minutes!and!then!try!again!later.!!
!
The$in'heater$water$sensor$constantly$monitors$the$presence$of$water$in$the$heater$tube.$If$at$any$time$air$bubbles$are$detected$the$
spa$controller$will$automatically$cancel$all$current$operations$and$force$a$water$priming$sequence$to$begin.$This$will$occur$whether$
the$spa$is$in$automatic$m o de$o r$ma nu al$use .$If$the$prim ing$se qu ence $is$succes sful$in$clea ring$the $air$poc kets$from$the$plumbi ng$
normal$spa$operation$will$resume$in$automatic $m od e.$If$unsu cces sful$the $spa$co ntro ller$will$shu t$dow n $and $latch $on$fa ult$cod e$ER'3$
Water$Prime.!
Error$Codes$&$Troubleshooting$Problem s!
SV!spa!controllers!feature!selfJdiagnostics!and!scrolling!error!messages!to!quickly!troubleshoot!possible!problems.!Should!the!spa!
control!encounter!a!problem!the!error!code!/!message!will!scroll!across!the!topside!panel!screen!until!the!problem!is!resolved.!!If!an!
error!condition!is!experienced!all!spa!functions!are!shut!down!and!the!spa!should!not!be!used!until!the!error!condition!has!been!
fixed.!A!list!of!erro r!co de s!w it h!d es crip tio n s!o f!pro b lems!and!possib le!so lu tio ns !is!d eta iled !b elo w !fo r!yo u r!re fer en ce .!
IMPO R T A NT%NOT E %!
For$most$error$codes$mains$power$to$the$spa$control$must$be$turned$OFF$and$then$back$ON$before$the$error$condition$will$be$
cleared.$
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Question and Answer IconNeed help?

Do you have a question about the SpaNet SV Series and is the answer not in the manual?

Summary

Spa Filling Guide

ER-3 Water Prime Troubleshooting

Troubleshooting steps for ER-3 Water Prime fault code, including checking water levels and clearing airlocks.

Spa Error Codes and Troubleshooting

Important Operational Notes

Includes warnings about pump operation and sensor monitoring for water presence during priming sequences.

ER-2 Heater Plug

Troubleshooting for no heater sensor communication, including checking power and contacting the reseller.

ER-4 Thermal Trip

Addresses heater thermal trip faults caused by insufficient water flow, with solutions like cooling the element.

ER-5 Pool Too Hot

Solutions for pool over-temperature faults, including checking ambient conditions and filtration time.

ER-6 12 V Overload

Troubleshooting for 12V overload, suggesting checking accessory loads and reducing LED lights.

ER-8 Ctrl Fault HVS

Addresses heater relay faults, suggesting power cycling and checking for water leaks.

ER-10 Over Current

Solutions for over-current faults, including checking accessory draws and pump operation.

Heat Pump Error Codes

Details warning messages for heat pump faults and their potential causes.

Service Reminders and Maintenance

How to Cancel Service Filters Message

Instructions on how to cancel the 'Service Filters' scrolling message by pressing the OK button.

Spa Water Maintenance Troubleshooting Guide

Covers common water quality issues like cloudy water, odour, and irritation with probable causes and solutions.

Summary

Spa Filling Guide

ER-3 Water Prime Troubleshooting

Troubleshooting steps for ER-3 Water Prime fault code, including checking water levels and clearing airlocks.

Spa Error Codes and Troubleshooting

Important Operational Notes

Includes warnings about pump operation and sensor monitoring for water presence during priming sequences.

ER-2 Heater Plug

Troubleshooting for no heater sensor communication, including checking power and contacting the reseller.

ER-4 Thermal Trip

Addresses heater thermal trip faults caused by insufficient water flow, with solutions like cooling the element.

ER-5 Pool Too Hot

Solutions for pool over-temperature faults, including checking ambient conditions and filtration time.

ER-6 12 V Overload

Troubleshooting for 12V overload, suggesting checking accessory loads and reducing LED lights.

ER-8 Ctrl Fault HVS

Addresses heater relay faults, suggesting power cycling and checking for water leaks.

ER-10 Over Current

Solutions for over-current faults, including checking accessory draws and pump operation.

Heat Pump Error Codes

Details warning messages for heat pump faults and their potential causes.

Service Reminders and Maintenance

How to Cancel Service Filters Message

Instructions on how to cancel the 'Service Filters' scrolling message by pressing the OK button.

Spa Water Maintenance Troubleshooting Guide

Covers common water quality issues like cloudy water, odour, and irritation with probable causes and solutions.

Overview

This document describes a spa control system, likely for a hot tub or similar water-based recreational device. It covers various aspects of its operation, troubleshooting, and maintenance, focusing on ensuring proper functionality and user safety.

Function Description

The core function of this device is to manage and control the operation of a spa, including water circulation, heating, and various accessory devices. It features a self-diagnostic system that monitors the spa's health and reports any issues through error codes and messages. The system is designed to initiate a water priming sequence upon startup to ensure proper water flow through the plumbing and heater tube. It continuously monitors water presence in the heater tube and will automatically initiate a priming sequence if air bubbles are detected, even during normal operation. The device also includes a heartbeat LED that provides a visual indication of its operational status, flashing in specific patterns to denote normal operation or different error conditions. It manages power distribution to various components like keypads, lights, and pumps, and includes safeguards against overcurrent and thermal trips to protect the system.

Usage Features

The spa control system is designed for user interaction primarily through a keypad display. Upon startup, the system performs an automatic water priming sequence, during which the keypad display will scroll "PRIMING." If this sequence fails, an "ER3-Water Prime" fault code is displayed. Users can attempt to retry the water priming sequence by pressing the "Pump A" button. The system also provides scrolling error messages on the topside panel screen when a problem is detected, guiding users to troubleshoot. For instance, if a "SERVICE FILTERS" reminder appears, it can be cancelled by pressing the "OK" button. The system incorporates safety features such as shutting down all spa functions when an error condition is experienced, preventing use until the issue is resolved. It also allows for the use of a keylock function to disable keypad buttons when the spa is not in use, preventing accidental activation of jet pumps, especially when the cover is on. The device supports optional heat pumps, and if a fault occurs with the heat pump, a warning message will scroll, and the spa will revert to heating with its inbuilt electric element.

Maintenance Features

Maintenance is a crucial aspect emphasized by the device's design and documentation. The system includes a default service reminder, typically set to occur every 2 or 4 weeks, prompting the spa owner to clean and service the spa filters. This reminder is a key feature for proactive maintenance, as dirty filter cartridges are identified as a common cause of "ER3-Water Prime" faults. The documentation provides detailed tips for filling the spa, including removing filter cartridges before filling to minimize air pockets and always filling through the filter area. It also advises against operating the filtration pump for extended periods without water to prevent damage, recommending turning off power and waiting before retrying after multiple failed priming attempts. Troubleshooting guides are provided for various error codes, often suggesting maintenance actions such as checking water levels, cleaning or replacing filter cartridges, bleeding airlocks from pipework, and inspecting for leaks. For issues like "ER-4 Thermal Trip," the system recommends turning off power to allow the element to cool and the thermal cut-out device to reset. The document also includes a comprehensive "SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE" that links common water problems (e.g., cloudy water, odors, algae) to probable causes and provides specific solutions, many of which involve chemical adjustments, cleaning filters, or draining and refilling the spa. For electrical issues, solutions often involve turning off and on the mains power, inspecting for water leaks on the spa control, and contacting a spa reseller for more complex problems. The system's self-diagnostics and scrolling error messages are designed to assist users in identifying and addressing maintenance needs efficiently.

SpaNet SV Series Specifications

General IconGeneral
ModelSV Series
ConnectivityOptional Wi-Fi module
Pump 12-speed, up to 2HP
Blower1 x Blower
Ozone1 x Ozone
Light1 x Light
Touchpad CompatibilitySpaNet touchpads
Operating Temperature50°C
Humidity RangeUp to 95% non-condensing
Communication ProtocolSpaNet protocol

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