Lights
off
Lights
off
Lights
on
Steam finished /
Flashing
quickly
Flashing
quickly
Flashing
quickly
Temperature sensor
short circuit or open
circuit
Please contact
with authorized
service facility for
Flashing
quickly
Flashing
quickly
Lights
off
After making the
steam, touch the
steam switch (the
temperature is too
high)
Wait temperature
naturally fall or
open steam button
to making hot
water quick
Lights
off
Lights
off
Lights
off
Turn off /
Thermal fuse open
circuit
Please contact
with authorized
service facility for
Lights
off
Breathing
light on
Lights
off
Standby for more
than 30 minutes
Touch display
switch
TROULBE SHOOTING
Problem Cause/Result Solution
No water
comes out
Water tank is empty Pour water in water tank
The input voltage or
frequency is inconsistent
with nameplate
Make sure the voltage and
frequency is consistent with the
nameplate
Machine malfunctions
Please contact with the
authorized service
No steam is
generated
Steam nozzle clogged Clean steam nozzle
Water tank is empty Pour water in water tank
Machine malfunctions
Please contact with the
authorized service
Coffee runs
out around
the edge of
the filter
Too much powder in the
filter
Turn off the machine and wait
for it cool down, clean the filter,
then pour appropriate coffee
powder
There is powder in the
seal ring under group
holder head
Implementation of the
above operation problems
still exist
Please contact with the
authorized service
Coffee
comes out
too slow or
no coffee
comes out
coffee powder is too fine,
and clogged filter
With thicker coffee powder
Filter holes are blocked Brush / clean the filter
Water tank is not inserted Insert the water tank in place
Water
leakage on
the bottom
of machine
Drip tray is filled up Please clean the drip tray
Machine malfunctions
Please contact with the
authorized service
Machine is
not working
The power cord is not
plugged well.
Plug the power cord into a wall
outlet correctly,
NTC is short circuit
Please contact with the
authorized service
Machine malfunctions
The steam
cannot froth.
Steam indicator not light
on
Wait steam indicator lights on.
The container is too big or
the shape is not fit
Use high and narrow cup or
garland cup
Used skimmed milk Use whole milk
*If you have not been able to solve the problem, contact customer support in
your country.
Content of hazardous substances in the product
Accessory
Hazardous Substances
(Pb) (Hg) (Cd) (Cr(VI)) (PBBs) (PBDEs)
Plastic ○ ○ ○ ○ ○ ○
Hardware ○ ○ ○ ○ ○ ○
Power
Cord
× ○ ○ ○ ○ ○
Electrical
device
× ○ ○ ○ ○ ○
Silicone ○ ○ ○ ○ ○ ○