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© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
11. 附錄 APPENDIXES
星期一至五 7:00 PM
星期六、日及公眾假期 交易將累積至下一個工作日截數時轉賬
Monday to Friday 7:00 PM
Saturday, Sunday & Public Holiday All transactions are accumulated to the cutoff time
of the next working day.
如操作上有任何疑問或機件故障，請於服務時間內致電易辦事商戶服務熱線 2721 0566 查詢。
熱線服務時間
星期一至五 9:00 AM - 10:00 PM
星期六 9:00 AM - 7:00 PM
星期日及公眾假期 10:00 AM - 7:00 PM
For operation inquiry or service requirements, please call EPS Merchant Hotline 2721 0566 during
service hours.
Hotline service hours
Monday to Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday & Public Holiday 10:00 AM - 7:00 PM
代號
CODE
顯示文本
DISPLAYED TEXT
說明
DESCRIPTION
400-04, 410,
413, 414
請聯絡易辦事
Contact EPS
請重新操作，若再出現同樣代號，請致電易辦事熱線，
並請顧客以其他方式付賬。
Please retry. If same reject code appears, call EPS and ask for
other means of payment.
405, 409
請重新操作
Error. Please retry
411, 412
請重新操作
Error. Please retry
操作錯誤，請重新操作。
Operation error, please retry.
415, 420
請與銀行聯絡
Refer to bank
請與發卡銀行聯絡。
Refer to card issuing bank.
416, 421
銀行系統故障
Bank offline
銀行電腦中斷，請重新操作。若再出現同樣代號，請顧客
以其他方式付賬。
Please retry. If same reject code appears, ask customer to pay
by other means.
417
戶口已被取消
Invalid account
銀行戶口已被取消。
Account is cancelled.
418
戶口選擇錯誤
Wrong A/C selection
戶口選擇錯誤，請重新操作。
Account selection is wrong, please retry.
易辦事電腦截數時間 EPS Cutoff Time
易辦事操作故障代號說明 Description of EPS Reject Codes
易辦事商戶服務熱線 EPS Merchant Hotline
A
C
B
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