• Network broadband is congested and cannot support 4K resolution
transmission;
• The video communication application version does not support 4K
resolution;
• The image quality of the video communication application is set to other
resolution options.
2. Why the image quality cannot reach 4K when using the
webcam?
5. APPENDIX
5.1 Frequently Asked Questions
1. What should I do if there is a delay when using the webcam
to transmit 4K video?
4K video occupies a large capacity, and when the network condition is poor,
the probability of delay is relatively high. When there is a delay, please switch
the video resolution to another low-level resolution to ensure the smoothness
of video transmission. After the network condition improves, switch back to
4K resolution.
5.Other functions
The webcam image can be flipped, rotated, photographed, and recorded
through the icons at the bottom of the software interface. The software also
supports the function of a virtual webcam, which can be used as a video input
for third-party software after the screen is modified in the software.
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