4. Maintenance and Troubleshooting
4.1. Maintenance
1) If the camera will not be used for a long time, please turn off the power switch.
2) Use a soft cloth or lotion-free tissue to clean the camera body.
3) Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted
neutral detergent. Do not use any type of solvent or harsh detergent, which may damage the
surface.
4.2. Troubleshooting
1) No image
a. Check whether the power cord is connected, voltage is OK, POWER lamp is lit
b. Check whether the camera can “self-test” after startup
c. Check that the rotary dial on rear work normally
d. Check that the HDMI cable is connected correctly
2) Image is shaky or vibrating
Check that the video output, video monitor cable work normally.
3) Remote controller does not control the camera
a. Check that the batter of remote control is placed properly and full of power
b. Check that the working statue of the device is normal
c. Check whether the menu has been exited. Only after exiting the menu, the remote
control can work normally; if the webpage outputs an image, the menu will not be
displayed, then the menu will automatically exit and remote control can work on camera
after 30 seconds without any operation.
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