6 AIRAVE Technical Support 866-556-7310
System requirements: An always-on broadband Internet connection with a minimum of 800 kbps
(both upstream and downstream) for voice services and 3 Mbps downstream and 1.8 Mbps
upstream for data services is required for the AIRAVE to function properly.
1. Minimum Requirements for AIRAVE Use:
a. Your physical address must be pre-qualified for AIRAVE coverage. If you are outside the
AIRAVE coverage zone, the device will not activate. Check the AIRAVE coverage map at
the resource center at sprint.com/airave.
b. Minimum System Requirements:
• High-Speed Internet broadband access – This includes cable or DSL as well as a
fractional T1 or full T1 installed and active at the location.
• No Satellite, WiFi, Dial-up, or wireless internet access works for the AIRAVE.
The following is a sample listing of Satellite
providers that will NOT work for the AIRAVE.:
• HughesNet (formerly Direcway)
• Wildblue
• Skyway USA
• Elite Satellite
• Starband by Spacenet
• Earthlink
• Direct TV
• Dish Network
• MicroSAT
• Teledesic
• AIRAVE requires an available power outlet (110 VAC)
• The AIRAVE must be within close proximity of a window for GPS signal acquisition. If a
signal is not acquired (GPS LED is not a solid green), use the external GPS antenna
cable. See the GPS section in this booklet for more information.
Contact AIRAVE Technical Support at 866-556-7310 if you do not meet these minimum
requirements for activation.
Get Your Device Ready
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