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Sprout CADENCE TWS - User Manual

Sprout CADENCE TWS
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CADENCE TWS
EARBUDS
PRODUCT MANUAL
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Summary

Whats in the Box

Product Overview

Quick Start Guide

Charging the Earbuds

Place earbuds in charging case and align contacts to charge.

Charging the Case

Connect case to 5V power adapter via USB-C cable.

Power On;Off

Earbuds turn on/off automatically or manually using the touch sensor.

Connecting via Bluetooth

Earbuds auto-pair; connect to device by selecting 'CADENCE TWS' in Bluetooth settings.

Operating Controls

Playback Controls

Controls for pause/play, skip tracks, and volume adjustment.

Call Management

Functions for answering, ending, and rejecting calls.

Voice Assistant Activation

How to activate the mobile phone's voice assistant.

Troubleshooting

Specifications

Care and Maintenance

Important Safety Information

General Safety Precautions

Protect earbuds, avoid water, high temperatures, and improper disposal.

Consumer Guarantee

Overview

The Sprout Cadence TWS Earbuds are a pair of true wireless stereo earbuds designed for audio playback and calls, offering a blend of performance, safety, and user-friendly features. As an Australian brand, Sprout aims to provide products that enhance the user's technology experience and lifestyle.

Function Description:

The Cadence TWS Earbuds provide wireless audio playback and hands-free calling. They are designed for ease of use, with automatic power on/off when removed from or placed back into the charging case. The earbuds support Bluetooth connectivity for pairing with mobile phones and music devices, and they can be used in a single earbud configuration. Touch sensors on each earbud allow for control over music playback, call management, and voice assistant activation. The accompanying charging case not only stores the earbuds but also recharges them, extending their total audio playtime.

Important Technical Specifications:

  • Bluetooth Version: V5.2
  • Bluetooth Chip: Actions ATS3015
  • Case Battery: 500mAh Lithium polymer
  • Earbuds Battery: 30mAh Lithium battery
  • Total Audio Playtime: Up to 26 hours at 70% volume, including earbud recharges from the case.
  • Charging Time (Case): Approximately 2 hours to fully charge the case via USB-C port.
  • Driver: F6mm, 32Ω, 20Hz-20KHz
  • Sensitivity: 96dB±3dB@1KHz
  • Microphone Sensitivity: -42dB±3dB@1KHz
  • Bluetooth Range: 10 meters
  • Control: 1x Touch control sensor per earbud
  • Charging Port: USB-C

Usage Features:

  • Charging: Earbuds charge by being placed into the charging case. The case itself charges via a USB-A to USB-C cable connected to a 5V power adapter. It is recommended to fully charge both the case and earbuds before first use, with a charging time of 1-2 hours for the earbuds.
  • Battery Level Indicator: The charging case features LED indicators to show its battery level:
    • 4 white lights: 100% Battery
    • 3 white lights: 75% Battery
    • 2 white lights: 50% Battery
    • 1 white light: 25% Battery
  • Power On/Off: Earbuds automatically power on when removed from the charging case and power off when placed back in the case with the lid closed. Manual power on is achieved by holding the touch sensor on either earbud for 2 seconds. Manual power off requires disconnecting from Bluetooth and holding the touch sensor for 8 seconds.
  • Bluetooth Pairing: The left and right earbuds automatically pair to each other when removed from the charging case. They enter pairing mode, indicated by flashing red and blue LED lights. Users then select "CADENCE TWS" from their device's Bluetooth list. Once connected, the earbud LED indicators turn solid blue. Single earbud use is supported.
  • Audio Playback Controls:
    • Pause/Play: Short touch either earbud.
    • Previous Track: Double-tap the left earbud.
    • Next Track: Double-tap the right earbud.
    • Volume Down: Long touch the left earbud (a tone sounds at minimum volume).
    • Volume Up: Long touch the right earbud (a tone sounds at maximum volume).
  • Call Management:
    • Answer Call: Short touch either earbud.
    • End Call: Short touch either earbud during a call.
    • Reject Call: Touch either earbud for 2 seconds when a call is incoming.
  • Voice Assistant: Triple-tap the left earbud to activate the mobile phone's voice assistant (requires support from connected smart devices). This function is not available during phone calls.
  • Low Battery Indicator: A "battery low" voice prompt is heard when the battery capacity drops below 20%.
  • Automatic Standby/Shutdown: Earbuds will automatically turn off after five minutes if not paired with any Bluetooth device. They will also enter standby mode to save power if no incoming audio source is received for five minutes.

Maintenance Features:

  • Cleaning: The earbuds should be cleaned regularly to maintain full functionality. Lightly dampen a cloth with water to clean the exterior and ensure all debris is removed from the earbud opening.
  • Storage: Keep the product in a dry location.
  • Recharging for Longevity: If not used for a long period, it's recommended to recharge the product at least once a month to extend its life and maintain normal battery performance.
  • Safety Precautions:
    • Protect earbuds from excessive force, drops, and collisions.
    • Do not charge the case near water to avoid electric shock.
    • Do not discard the product in fire or high-temperature environments, as batteries may explode or leak.
    • Unplug the charging cable during lightning storms or when unused for long periods.
    • Avoid listening at excessive volume levels for prolonged periods.
    • Use only original accessories; accidents caused by other accessories will not be covered by the warranty.
    • For best charging results via the USB-C port, use a 5V charger.
    • Do not disassemble the product, as it contains no user-serviceable parts.

Troubleshooting:

  • Only one earbud working: Place both earbuds in the charging case, close it, then open and use them again to prompt reconnection.
  • Case not charging via cable: Check cable connection at both ends and try a different charging cable if necessary.
  • Charging case not charging earbuds: This usually means the case itself is out of charge. Check the LED indicator on the case and charge the case as instructed.

Consumer Guarantee:

The product comes with guarantees under Australian Consumer Law. It is warranted to the original owner for 24 months from the date of purchase against defects in material and workmanship under normal use and service. The warranty does not cover misuse, and liability will not exceed the purchase price. For warranty and technical support, users can visit sproutinc.com.au or email enquiries@sproutinc.com.au.

Sprout CADENCE TWS Specifications

General IconGeneral
BrandSprout
ModelCADENCE TWS
CategoryHeadphone
LanguageEnglish

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