Star PowerFlush Optima S1202 - Troubleshooting Guide; Pump Not Starting or Running; Pump Starting Prematurely; Excessive Water Level Before Pump

20
TROUBLESHOOTING
Condition Possible Cause Remedy
Pump will not start or run. Low voltage, blown fuse,
open circuit.
Have a qualied electrician check fuse and
circuit.
Impeller bound. Contact the Technical Service
Department.
Motor or wiring shorted.
Debris on oat switch. Remove debris
Pump starts too soon. Float “ON” point is adjusted
too low.
Raise the oat stops, make sure the oat is
between the two stops.
Water level excessive
before pump turns on.
Float “ON” point adjusted to
high.
Lower the upper oat stop.
Pump will not shut off or
runs too long before water
is pumped.
Debris under oat. Remove debris from around oat.
Faulty oat switch. Contact the Technical Service
Department.
Float “Off” point adjusted too
low.
Raise the lower oat stop.
Pump is air locked. Make sure vent hole in discharge pipe is
clear.
Water level too low. Raise the lower oat stop.
Waste material has
accumulated blocking ow of
material.
Hold ush handle down on toilet for 15
seconds. If unit will not clear, unplug
and wait 30 minutes. Plug unit back in
and repeat. If unit still will not turn off, it
will need to be opened and the debris
relocated.
Pump operates but
delivers little or no water.
Debris around intake. Clean area around intake.
Blockage in discharge pipe. Remove pipe and ush out debris.
Low or incorrect voltage. Have a qualied electrician check house
wiring.
Damaged Impeller. Contact the Technical Service
Department.
Incorrect oat adjustment. Contact the Technical Service
Department.
Pump is air locked. Make sure vent hole in discharge pipe is
clear.
Vertical lift too high. Change discharge piping or contact the
Technical Service Department.