STARLINK Remote Microphone + - Troubleshooting Guide

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Troubleshooting guide
Symptom
Possible
causes
Solutions
One (or
both)
hearing aids
unexpectedly
drops out
of audio
streaming.
Hearing aids
may be on the
edge of wireless
range.
Move closer to
Remote Mic +.
Battery level
in hearing aid
can no longer
support audio
streaming.
• Replace
hearing aid
battery with
new one.
• Recharge your
hearing aid,
if applicable.
Large object,
such as furniture
or a wall, may
be degrading
signal.
For best
performance,
your hearing
aids should be
within line-of-
sight of Remote
Mic +.
Wireless
connection with
Remote Mic +
was lost.
Restart the
audio streaming.
See Start/stop
streaming audio
on p. 14.
Troubleshooting guide
Problems with your Remote Mic +?
Try these tips. If issues continue,
contact your hearing care professional.