Why is the streamed audio quality distorted on my STARLINK Remote +?
Distorted streamed audio quality from your STARLINK Microphone can occur due to: a low battery level in the Remote Mic + (recharge it), or a non-optimal volume of the audio source (adjust the volume level until better sound quality is achieved).
What to do if it's difficult to hear the speaker in noisy environments using STARLINK Microphone in Remote Mic Mode?
If you're having difficulty hearing the speaker when using your STARLINK Microphone in Remote Mic Mode, it might be because the Remote Mic + is too far from the speaker's mouth (move it closer) or it may be covered by clothing or poorly positioned (provide clear access from the Remote Mic + to the speaker’s voice).
Why is the streamed audio quality inconsistent on my STARLINK Remote +?
Inconsistent streamed audio quality on your STARLINK Microphone can be due to several reasons: * In Bluetooth Mode, the Bluetooth device may be on the edge of the wireless range (move it closer to the Remote Mic +). * In Loop Mode, the Remote Mic + may not be positioned for optimal streaming (re-orient it to a vertical position). * The volume streamed from the Remote Mic + to the hearing aid may not be optimal (adjust it using the volume + or – button on the Remote Mic +).
Why can't callers hear my voice during phone calls using STARLINK Remote + in Bluetooth Mode?
If callers can't hear you when using your STARLINK Microphone in Bluetooth Mode, it's likely because the Remote Mic + is too far from your mouth. Try moving it closer or speaking louder.
What to do if STARLINK Remote + Microphone hearing aids are on the edge of wireless range?
If your STARLINK Microphone hearing aids are on the edge of the wireless range, move closer to the Remote Mic +.
What to do if the STARLINK Remote + Microphone hearing aid battery level can no longer support audio streaming?
If the battery level in your STARLINK Microphone hearing aid can no longer support audio streaming, you should: * Replace the hearing aid battery with a new one. * Recharge your hearing aid, if it's rechargeable.
Why is a large object degrading the signal of my STARLINK Remote +?
A large object, such as furniture or a wall, may be degrading the signal of your STARLINK Microphone. For optimal performance, ensure your hearing aids have a clear line-of-sight to the Remote Mic +.
What to do if no incoming audio signal is available on STARLINK Remote + Microphone?
If there is no incoming audio signal available on your STARLINK Microphone: * Turn on the electronic audio source. * Unmute or increase the volume on the electronic audio source. * Ensure a loop or FM system is present.
What to do if STARLINK Remote + Microphone shows a possible error condition?
If your STARLINK Microphone shows a possible error condition, turn it off, wait 30 seconds, and then turn it back on.
Why are phone calls not heard in hearing aids when using STARLINK Microphone in Loop Mode?
Phone calls are not heard in hearing aids while in Loop Mode because Bluetooth connections with mobile phones are disabled. To resolve this, switch to another audio source. If necessary, re-establish your Bluetooth connection.
Overview of the Remote Mic+ components and their functions.
Instructions for powering on/off and pairing with hearing aids.
How to stream audio from various sources and adjust settings.
Steps for charging the device using a microUSB cable.
Details on the product's purpose, capabilities, and limitations.
Regulatory compliance details, including FCC and ISED Canada notices.
Information on disposal, symbols, and standards.
General| Brand | STARLINK |
|---|---|
| Model | Remote Microphone + |
| Category | Microphone |
| Language | English |
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