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State Water Heaters Premier - User Manual

State Water Heaters Premier
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1
State – Premier
®
Hybrid Electric
Heat Pump Water Heater
Installation
Instructions and
Use & Care Guide
To obtain technical, warranty or service assistance during or after
the installation of this water heater, call toll free
1-800-365-0024
When calling for assistance, please have the following
information ready:
1. Model number
2. 7 Digit product number
3. Serial number
4. Date of installation
5. Place of Purchase
Table of Contents Page
318258-002
April 2012
Water Heater Safety ............................................................................... 2
Installing Your Water Heater ................................................................. 3-9
Consumer Information ................................................................ 3
Consumer Responsibilities ......................................................... 3
Unpacking Instructions ............................................................3-4
Location Requirements ............................................................... 4
Conned Space Installation.......................................................5-6
Water System Piping ................................................................ 7-8
Temperature & Pressure Relief Valve .....................................9-10
Electrical Requirements ....................................................... 10-11
Installation Checklist .............................................................................. 12
Operating Your Water Heater
...........................................................13-15
Before Using ............................................................................. 13
Water Temperature Regulation ................................................. 13
Adjusting the User Interface Module/ Operational Mode .......... 14
Operational Conditions ............................................................. 15
Maintenance of Your Water Heater ..................................................16-17
Temperature and Pressure Relief Valve .................................... 16
Draining and Flushing ................................................................ 16
Heating Element Replacement .............................................16-17
Cleaning the Heat Pump ........................................................... 17
Diagnostic Codes .................................................................................. 18
Troubleshooting Chart ........................................................................... 19
Repair Parts Illustration ......................................................................... 20
Notes... ..............................................................................................21-22

Table of Contents

Other manuals for State Water Heaters Premier

Preview: Use And Care Guide
Use And Care Guide22 pages

Questions and Answers

  • A
    Adam SmithAug 6, 2025
    Why State Water Heaters Premier Water Heater has high operation costs?
    • R
      Ryan StoneAug 6, 2025
      High operation costs for your State Water Heaters Water Heater can stem from several factors. A too high temperature set-point is one possibility, so try decreasing it. A dirty air filter can also increase costs; therefore, you should clean it. If the heater is in electric mode, switch to Efficiency or Hybrid mode to reduce energy consumption. Ensure that the water connections aren't reversed, with the cold connection at the bottom and the hot connection at the top. Insulate any exposed piping to prevent heat loss. Repair any hot water leaks at faucets or in the piping. Finally, sediment or scale buildup in the tank can contribute to higher costs, so drain and flush the tank. Water conditioning might be necessary to minimize future buildup.
  • N
    nathan14Aug 18, 2025
    Why is my State Water Heaters Premier Water Heater's temperature & pressure relief valve dripping?
    • H
      heather79Aug 18, 2025
      A drip from the Temperature & Pressure Relief Valve on your State Water Heaters Water Heater can indicate a few issues. First, check the water supply inlet pressure; if it's higher than 80 PSIG, install a pressure reducing valve to bring it down to the recommended 50-60 PSIG. You may need to add or service a thermal expansion tank. If neither of those steps resolves the issue, the Temperature & Pressure Relief Valve itself may be non-functioning and need replacement.
  • S
    simmonstrevorAug 25, 2025
    Why my State Water Heaters Premier does not immediately start?
    • C
      Carolyn HubbardAug 25, 2025
      When first started, the State Water Heaters Water Heater takes about 8 minutes to complete a diagnostic routine. If the heat pump does not run in Efficiency mode, contact a qualified person for service.
  • C
    Cynthia AliOct 30, 2025
    How to fix no hot water in my State Water Heaters Water Heater?
    • B
      bryce22Oct 30, 2025
      If your State Water Heaters Water Heater isn't providing any hot water, first check if the power button is lit. If not, a blown fuse or tripped breaker could be the cause. Restore power and press the power button. If the power button is red, press it to turn the unit on (it should turn green). Also, check if the unit is in Vacation mode and, if so, press the Vacation Mode button to exit. If these steps don't resolve the issue, the high temperature limit switch may be open. In that case, reset the high temperature limit switch. If your hot water usage exceeds the heater's capacity in the current mode, try changing to a different mode or adjusting your usage patterns. If none of these solutions work, the upper temperature sensor may be non-functioning, and you should contact a qualified pers...
  • M
    Melissa OchoaNov 11, 2025
    What to do if State Water Heaters Premier Water Heater has insufficient hot water?
    • C
      Christian DurhamNov 11, 2025
      If you're experiencing insufficient hot water or slow hot water recovery with your State Water Heaters Water Heater, there are several potential causes. First, check if the temperature set-point is too low and increase it if necessary. A dirty air filter can also hinder performance, so clean it. If your hot water usage exceeds the heater's capacity in the current mode, try changing to a different mode or modifying your usage patterns. Ensure that the water connections to the unit aren't reversed, with the cold connection at the bottom and the hot connection at the top. Insulate any exposed piping to minimize heat loss. Repair any hot water leaks at faucets or in the piping. If these steps don't resolve the issue, the heating element may be non-functioning, requiring service from a qualifie...

Summary

Water Heater Safety

Important Safety Instructions

Crucial warnings for safe operation and handling of the water heater.

Installing Your Water Heater

Location Requirements

Confined Space Installation

Water System Piping

Instructions for connecting water supply, drainage, and relief valve piping.

Closed System;Thermal Expansion

Condensate Drain Line Installation

Temperature and Pressure Relief Valve

Details installation and function of the T&P relief valve for safety.

Electrical Requirements

Covers power supply, wiring standards, grounding, and connections.

Installation Checklist

Electrical Connections Checklist

Verifies proper electrical supply and wiring compliance.

Operating Your Water Heater

Water Temperature Regulation

Guidance on setting and managing water temperature for safety and efficiency.

Safety Shut-off (ECO)

Adjusting the User Interface Module;Operational Modes

Water Temperature Adjustment

How to set the desired water temperature using the control panel.

Operating Mode Descriptions

Maintenance of Your Water Heater

Temperature and Pressure Relief Valve Maintenance

Procedures for testing and maintaining the T&P relief valve.

Draining and Flushing the Tank

Heating Element Replacement

Routine Preventive Maintenance

Diagnostic Codes

Error Code Reference

Lists diagnostic codes and their corresponding corrective actions.

Troubleshooting Chart

Problem Resolution Guide

Details common issues, potential causes, and solutions.

State Water Heaters Premier Specifications

General IconGeneral
CategoryWater Heater
BrandState Water Heaters
SeriesPremier
Capacity50 gallons
Energy Factor (EF)0.60 - 0.70
Gas TypeNatural Gas
Vent TypeAtmospheric
Energy Factor0.60 - 0.70

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