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CHAPTER V – SERVICE/PACKING AND UNPACKING
5.5 Steiner 3-Year Laser Device Warranty
On all laser devices, Steiner offers a 3-Year Limited Warranty from the date of
purchase that covers all laser, optical and electronic components, materials and
workmanship. All warranties are void if the serial number or manufacturer’s
labels affixed to the product have been removed, or if products have been
abused, misused, modified, neglected or have been disassembled prior to
return to the manufacturer.
5.6 Warranty or Repair Service
5.6.a If you require warranty or repair service please contact Steiner Optik, and
we will determine the best way to fix your device. For more information, email
laserlightsinfo@steiner-optics.com or call 888-288-7747.
5.6.b To assist the Customer Service with determining if the item is repairable,
please provide the following information:
1. Serial Number of the defective item
2. Thorough description of the malfunction, defect or damage
3. An explanation as to how the malfunction, defect or damage occurred, if known.
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