Stepp OJK 275 - User Manual

Questions and Answers

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carrillotimothyAug 14, 2025
Why is my Stepp Industrial Equipment lacking performance?
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  Brian GarciaAug 14, 2025
  Lack of performance in your Stepp Industrial Equipment can stem from several causes. Check for a plugged strainer screen and service it if needed. Replace the hydraulic oil filter if it's plugged. Inspect the suction hose for collapse or air leaks, replacing it and servicing the strainer screen if necessary. Ensure the fluid level is adequate and address any overheating by cleaning the oil cooler fins. Also, worn pumps or hydraulic motors may require adjustment, rebuilding, or replacement. Inspect hydraulic lines for crushing and replace them if damaged. Finally, ensure the "Brand" valve relief is correctly adjusted to 1000 lbs.
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Jacqueline KingAug 17, 2025
What to do if hydraulic motors do not turn or turn slowly in Stepp Industrial Equipment?
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  uwatsonAug 17, 2025
  If the hydraulic motors in your Stepp Industrial Equipment aren't turning or are moving slowly, the product in the tank might not be fully melted; allow more time. Alternatively, foreign material might be jamming the agitator or the product pump; remove any obstructions.
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ramirezheidiAug 20, 2025
What to do if my Stepp Industrial Equipment product pump does not turn?
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  James MossAug 21, 2025
  If the product pump on your Stepp Industrial Equipment isn't turning, it could be due to several reasons. First, ensure the product in the tank is fully melted by allowing more time. Second, check the safety interlock and allow the material to reach 275° on the product and hose thermostat. If these steps don't resolve the issue, refer to the "Hydraulic System" troubleshooting.
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Erica HernandezAug 25, 2025
What causes unusual noises in Stepp Industrial Equipment?
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  Howard ClarkeAug 25, 2025
  Unusual noises in your Stepp Industrial Equipment can be caused by several factors. Check for low hydraulic fluid and fill the reservoir to the proper level. Inspect the suction hose for air leaks and replace it if necessary. Damaged pumps or hydraulic motors may also be the source of the noise, requiring repair or replacement.
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Jennifer MahoneyAug 27, 2025
What to do if there is a lack of flow from the wand of Stepp OJK 275 Industrial Equipment?
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  lorinelsonAug 27, 2025
  If you're experiencing a lack of flow from the wand of your Stepp Industrial Equipment, consider these possibilities: * The product temperature may be too cold, so heat it to the manufacturer's recommended temperature. * The product may have frozen in the wand and hose; allow additional time for the heating element to melt it. * The WPC valve may not be positioned correctly; refer to the operating instructions for proper positioning. * The WPC valve and external plumbing may be frozen; apply heat to remelt the product. * The product pump may be worn; adjust or repair it as necessary. For non-functioning heat elements or incorrect WPC valve position, refer to the "Electric Wand & Hose" troubleshooting or operating instructions.
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Nichole FernandezAug 31, 2025
What causes excessive oil leaks from pump or hydraulic motor shaft in Stepp Industrial Equipment?
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  David WilsonAug 31, 2025
  Excessive oil leaks from the pump or hydraulic motor shaft in your Stepp Industrial Equipment are typically caused by a bad shaft or shaft seal, which should be replaced as necessary.
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George MendozaSep 3, 2025
What causes no heat, or low heat in wand or hose of Stepp OJK 275?
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  vwilsonSep 3, 2025
  No heat, or low heat in wand or hose of Stepp Industrial Equipment can be caused by loose pulleys and loose or missing belts on 24 volt alternator. Check for loose pulleys and loose or missing belts on 24 volt alternator.
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pphillipsSep 6, 2025
Why does the burner stay burning in Stepp OJK 275 Industrial Equipment?
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  Daniel BakerSep 6, 2025
  The burner stays burning in Stepp Industrial Equipment if the power switch is "on", the circuit breaker is not tripped and that the engine is running. Check that the power switch is "on", the circuit breaker is not tripped and that the engine is running.
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David McdanielSep 9, 2025
Why does the burner light but goes out in Stepp Industrial Equipment?
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  brian22Sep 9, 2025
  The burner lights but goes out in Stepp Industrial Equipment because of fuel supply issues, fuel pump drive coupling condition, air in the system, electrode condition and adjustment, or Ignition Transformer malfunction. Verify fuel supply to burner, check condition of fuel pump drive coupling, bleed system. Check electrode condition and adjustment. Check function of Ignition Transformer.