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O
oaliJul 26, 2025
Why is the battery pack on my Sterling DIAMOND not charging?
- MMark KellyJul 26, 2025
If your Sterling Scooter's battery pack isn't charging, consider the following potential causes: * The battery pack itself may be faulty, requiring replacement. * There could be a fault with the charger, which would also need replacing. * Check for any damage to the charger loom or plug; if damaged, contact your local mobility dealer. * Ensure all connections are secure by checking plugs and looms. * Try a different wall socket to rule out a problem with the outlet. * Examine the charger's mains plug for a blown fuse and replace if necessary (after unplugging from the wall). * If there's a button on the battery pack, make sure it's pressed in after switching off the scooter.
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