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Problems Probable causes Solutions Qualification
Water leaks from
machine
The pump sealing is
damaged
Contact the after sales
service
After Sales
Water filter blocked Clean it Customer
Water filter is not well
plugged
Check the connections Customer
The water filter seal is
out of service
Check the seals /
replace it if necessary
Customer
Pump is damaged
Contact the after sales
service
After Sales
The wrong water has
been used (hard water
or durty water are
forbidden)
Contact the after sales
service
After Sales
Water leaks from
accessories
The hose seals are out of
service
Check the seals /
replace it if necessary
Customer
The spear seals are out of
service
Check the seals /
replace it if necessary
Customer
The nozzle seals are out
of service
Check the seals /
replace it if necessary
Customer
No detergent flow
ST5 - ST7 only
The tank is empty Fill it Customer
The hose is blocked Clen it Customer
The filter is blocked Clean it Customer
Detergent is too dense Dilute with water Customer
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