8
EN
6. TROUBLESHOOTING
CAUTION:
Below there is the list of any anomalies that may arise during the work phase.
PROBLEM CAUSES SOLUTIONS
Abnormal vibrations. The robot lawn
mower is noisy.
Damaged cutting disc or blades Replace the damaged components (See Par. 4.2).
Cutting device blocked by residues (tapes, ropes,
plastic fragments, etc.).
Par. 1.4). Unlock the cutting blade.
The robot lawn mower was started in the presence
of unexpected obstacles (fallen branches,
forgotten objects, etc.).
Par. 1.4). Remove the obstacles and restart the robot
lawn mower.
Electric motor failure Replace the motor, contact a service centre.
Grass too tall Increase the cutting height (See Par. 3.5).
First mow the area with a normal lawnmower
The robot lawn mower does not
position itself properly inside the
charging station.
Problem with the charging base antenna. If the problem persists, contact a service centre.
Land subsidence in the vicinity of the charging
base.
Restore the correct positioning of the charging base.
(See Par. 2.3.1).
The charging base has not been calibrated
correctly, or electromagnetic interferences may
be present in the vicinity of the base.
After eliminating the source of disturbance, calibrate the
charging base using the app. Refer to the Comprehensive
Manual.
The charging base light does not
turn on when the robot is out of the
charging base.
The supply voltage is missing or there is a fault
in the charging base.
Check that the power supply unit is plugged in correctly.
Check the integrity of the power supply connection cable.
There is a fault in the charging base. Refer to the
Comprehensive Manual.
minutes. If the problem persists, contact a service centre.
The charging base is not set up correctly. Set up the charging base using the app. Refer to the
Comprehensive Manual.
The warning icon is on on the
keyboard
It indicates anomaly / failure conditions. For more information consult the app or refer to the
Comprehensive Manual.
The robot lawn mower stops
temporarily in the work area.
Weak GPS signal If the problem persists, contact a service centre