BG 56, BG 56 C, BG 66, BG 86, BG 86 C, SH 56, SH 56 C, SH 86, SH 86 C
English
27
cost to you, including diagnosis (if the 
diagnostic work is performed at an 
authorized dealer), parts, and labor.
Manufacturer's Warranty Coverage
In the U.S., 1997 and later model year 
small off-road equipment engines are 
warranted for two years. If any emission-
related part on your engine is defective, 
the part will be repaired or replaced by 
STIHL Incorporated free of charge.
Owner's Warranty Responsibilities
As the small off-road equipment engine 
owner, you are responsible for the 
performance of the required mainte-
nance listed in your owner's manual. 
STIHL Incorporated recommends that 
you retain all receipts covering 
maintenance on your small off-road 
equipment engine, but STIHL 
Incorporated cannot deny warranty 
solely for the lack of receipts or for your 
failure to ensure the performance of all 
scheduled maintenance.
Any replacement part or service that is 
equivalent in performance and durability 
may be used in non-warranty 
maintenance or repairs, and shall not 
reduce the warranty obligations of the 
engine manufacturer.
As the small off-road equipment engine 
owner, you should be aware, however, 
that STIHL Incorporated may deny you 
warranty coverage if your small off-road 
equipment engine or a part has failed 
due to abuse, neglect, improper mainte-
nance or unapproved modifications.
You are responsible for presenting your 
small off-road equipment engine to a 
STIHL service center as soon as a 
problem exists. The warranty repairs will 
be completed in a reasonable amount of 
time, not to exceed 30 days.
If you have any questions regarding your 
warranty rights and responsibilities, 
please contact a STIHL customer 
service representative at 1-800-467-
8445 or you can write to
STIHL Inc.,
536 Viking Drive, P.O. Box 2015,
Virginia Beach, VA 23450-2015
Coverage by STIHL Incorporated
STIHL Incorporated warrants to the 
ultimate purchaser and each subse-
quent purchaser that your small off-road 
equipment engine will be designed, built 
and equipped, at the time of sale, to 
meet all applicable regulations. STIHL 
Incorporated also warrants to the initial 
purchaser and each subsequent 
purchaser that your engine is free from 
defects in materials and workmanship 
which cause the engine to fail to conform 
with applicable regulations for a period 
of two years.
Warranty Period
The warranty period will begin on the 
date the utility equipment engine is 
purchased by the initial purchaser and 
you have signed and sent back the 
warranty card to STIHL.
If any emission related part on your 
engine is defective, the part will be 
replaced by STIHL Incorporated at no 
cost to the owner. Any warranted part 
which is not scheduled for replacement 
as required maintenance, or which is 
scheduled only for regular inspection to 
the effect of "repair or replace as 
necessary" will be warranted for the 
warranty period. Any warranted part 
which is scheduled for replacement as 
required maintenance will be warranted 
for the period of time up to the first 
scheduled replacement point for that 
part.
Diagnosis
You, as the owner, shall not be charged 
for diagnostic labor which leads to the 
determination that a warranted part is 
defective. However, if you claim 
warranty for a component and the 
machine is tested as non-defective, 
STIHL Incorporated will charge you for 
the cost of the emission test. Mechanical 
diagnostic work will be performed at an 
authorized STIHL servicing dealer. 
Emission test may be performed either 
at STIHL Incorporated or at any 
independent test laboratory.
Warranty Work
STIHL Incorporated shall remedy 
warranty defects at any authorized 
STIHL servicing dealer or warranty 
station. Any such work shall be free of 
charge to the owner if it is determined 
that a warranted part is defective.
Any manufacturer-approved or 
equivalent replacement part may be 
used for any warranty maintenance or 
repairs on emission-related parts and 
must be provided without charge to the 
owner. STIHL Incorporated is liable for 
damages to other engine components 
caused by the failure of a warranted part 
still under warranty.
The following list specifically defines the 
emission-related warranted parts: