Problem Possible cause Solution
The dryer does
not start, or
the display is
not on.
Is the power plug inserted firmly?
Is the door closed?
Is the power switched on at the
wall socket?
Have you pressed the POWER
and START/PAUSE buttons?
Has a program be selected?
Insert the power plug firmly.
Close the door securely.
Switch on power at the wall
socket.
Press the POWER and START/
PAUSE button.
Rotate the dial and select a
drying program.
Clothes shrink. Are the clothes are unsuitable for
drying in the clothes dryer?
Have the clothes been dried at too
high heat?
Check the clothes labels and
hang dry, if recommended.
If the clothes may be tumble
dried, choose a drying program
more suitable for the fabric.
The washing is
not thoroughly
dried.
Is the filter clogged?
Is the container full?
Is the drain hose blocked?
Is the air inlet dirty?
Was an inappropriate program
chosen?
Is there too much washing in the
dryer?
Has the washing been twisted
while drying?
Check and clean the lint filter.
Empty the condensate container.
Check and remove obstructions.
Check and clean the air inlet.
Choose a program with a higher
drying intensity.
Reduce the amount of washing
in the dryer.
Untwist the items and dry them
for a little longer.
There are
some strange
noises.
Heavy, wet clothes tumbling in the
drum can cause bumping noises
when the drum is turning.
These noises are normal. Make
sure your drying load is properly
spin dried to limit the noises.
Troubleshooting guide
If your condenser dryer has a fault, is not working properly, or you think it should work
better, use the list below to identify and solve any problems.
If you cannot solve the problem, switch off the dryer and unplug it from the power
supply. Then contact our after sales support centre for advice. Do not attempt to
dismantle or repair the dryer yourself.
FAQs and Troubleshooting Guide
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