13-14 Consumer information and Reporting safety defects
Reporting safety defects
(U.S.A.)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately in-
form the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying Subaru of
America, Inc.
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety
defect exists in a group of vehi-
cles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Subaru of
America, Inc. To contact NHTSA,
you may call the Vehicle Safety
Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write
to: Administrator, NHTSA, 400
Seventh Street, SW., Washington,
DC 20590. You can also obtain
other information about motor ve-
hicle safety from
http://www.safercar.gov.
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