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Suburban SW12DE User Manual

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FOR YOUR SAFETY
WHAT TO DO IF YOU SMELL GAS
DO NOT TRY TO LIGHT ANY APPLIANCE.
DO NOT TOUCH ANY ELECTRIC SWITCH: DO NOT USE ANY PHONE IN YOUR VEHICLE.
IMMEDIATELY CALL YOUR GAS SUPPLIER FROM A NEIGHBOR’S PHONE. FOLLOW THE GAS SUPPLIER’S
INSTRUCTIONS.
IF YOU CANNOT REACH YOUR GAS SUPPLIER, CALL THE FIRE DEPARTMENT.
FREEZE WARNING
DRAIN HEATER IF SUBJECT TO FREEZING TEMPERATURES.
WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN
CAUSE INJURY OR PROPERTY DAMAGE. REFER TO THIS MANUAL. FOR ASSISTANCE OR ADDITIONAL
INFORMATION, CONSULT A QUALIFIED INSTALLER, SERVICE AGENCY OR THE GAS SUPPLIER.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER COMBUSTIBLE MATERIALS OR LIQUIDS NEAR OR
ADJACENT TO THIS HEATER OR ANY OTHER APPLIANCE. THIS APPLIANCE SHALL NOT BE INSTALLED IN
ANY LOCATION WHERE FLAMMABLE LIQUIDS OR VAPORS ARE LIKELY TO BE PRESENT.
AN ODORANT IS ADDED TO THE GAS USED BY THIS WATER HEATER.
INSTALLER: AFFIX THESE INSTRUCTIONS TO OR ADJACENT TO WATER HEATER.
OWNER: RETAIN THESE INSTRUCTIONS AND WARRANTY FOR FUTURE REFERENCE.
ALL TECHNICAL AND WARRANTY QUESTIONS SHOULD BE DIRECTED TO THE COMPANY
LISTED ON THE WARRANTY, OR RATING PLATE WHICH CAME WITH YOUR WATER HEATER.
SUBURBAN MANUFACTURING COMPANY
676 Broadway Street
Dayton, Tennessee 37321
423-775-2131
www.rvcomfort.com
Part Number 204671
3-24-09
INSTALLATION AND OPERATION MANUAL
DIRECT VENT
GAS WATER HEATER
DIRECT SPARK IGNITION (DSI)
MODELS
SW10D • SW10DM • SW10DE • SW10DEM
SW12D • SW12DE • SW12DEM
SW16D • SW16DE • 16DEM
FOR INSTALLATION IN RECREATIONAL
VEHICLES AND MOBILE HOUSING

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Suburban SW12DE Specifications

General IconGeneral
Capacity12 gallons
IgnitionDirect Spark Ignition (DSI)
Recovery Rate12 Gallons per Hour
BTU12, 000 BTU
Fuel TypePropane
Voltage12 VDC
Warranty2-year limited warranty
TypeDirect Spark Ignition

Summary

Safety Information

Gas Leak Response Procedures

Procedures to follow if a gas odor is detected.

Freeze Warning and Protection

Instructions for protecting the unit from freezing temperatures.

Installation Requirements and Procedures

Recreational Vehicle Installation Guidelines

Specific requirements for RV installations.

Mobile Housing Installation Guidelines

Specific requirements for mobile home installations.

General Installation Instructions

Step-by-step installation guidance and clearances.

Flush Mount Frame & Door Installation

Method for installing the unit with a flush mount.

Water and Gas Connection Procedures

How to connect water and gas lines.

Electrical Connections Guide

12 Volt DC Wiring Instructions

Wiring instructions for the 12V DC system.

120 Volt AC Wiring Instructions

Wiring instructions for the 120V AC system.

Motor Aid Heat Exchanger Installation

Maintenance and Inspection Guidelines

Burner, Soot, and Grommet Checks

Inspecting the burner, checking for soot, and inspecting grommets.

Electrical Wiring Integrity Checks

Checking the integrity of electrical wiring.

Critical Safety Warnings for Operation

Anode Rod Maintenance and Protection

Pressure Relief Valve Operation and Troubleshooting

Thermostat and Manual Reset Procedures

Draining, Storage, and Winterizing Procedures

Draining and Storage Instructions

Procedures for draining the water heater for storage.

Hot Water System Odor Resolution

Causes and solutions for odors in the hot water system.

Water Heater Removal Steps

Steps for safely removing the water heater.

Winterizing the Plumbing System

Preparing the water heater for cold weather.

Operating and Lighting Instructions

Pre-Lighting Safety Checks

Essential safety steps before igniting the heater.

Gas Leak Response Procedures

Actions to take if a gas odor is detected.

General Operating Instructions

Step-by-step guide for normal operation.

Electric Element Operation Guide

Specific instructions for units with an electric element.

Shutting Down the Water Heater

Parts Identification and Ordering

Parts List for SW10D/DE/12D/DE/16D/DE Models

List of replaceable parts for specific models.

Parts List for SW10DM Model

Parts List for SW10DEM/12DEM/16DEM Models

Product Warranty Information

Two Year Limited Warranty Details

Details of the product's limited warranty coverage.

Three Year Tank Warranty Terms

Specific warranty coverage for the water heater tank.

Warranty Limitations and Exclusions

Conditions and exclusions from warranty coverage.

Warranty Claim Process Steps

Steps for initiating a warranty claim.

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