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Suburban SW16DEL - User Manual

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FOR YOUR SAFETY
WHAT TO DO IF YOU SMELL GAS
! DO NOT TRY TO LIGHT ANY APPLIANCE.
! DO NOT TOUCH ANY ELECTRIC SWITCH: DO NOT USE ANY PHONE IN YOUR
VEHICLE.
! IMMEDIATELY CALL YOUR GAS SUPPLIER FROM A NEIGHBOR’S PHONE.
FOLLOW THE GAS SUPPLIER’S INSTRUCTIONS.
! IF YOU CANNOT REACH YOUR GAS SUPPLIER, CALL THE FIRE
DEPARTMENT.
FREEZE WARNING
DRAIN HEATER IF SUBJECT TO FREEZING TEMPERATURES.
WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE
OR MAINTENANCE CAN CAUSE INJURY OR PROPERTY DAMAGE. REFER TO
THIS MANUAL. FOR ASSISTANCE OR ADDITIONAL INFORMATION, CONSULT A
QUALIFIED INSTALLER, SERVICE AGENCY OR THE GAS SUPPLIER.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER COMBUSTIBLE MATERIALS OR
LIQUIDS NEAR OR ADJACENT TO THIS HEATER OR ANY OTHER APPLIANCE. THIS
APPLIANCE SHALL NOT BE INSTALLED IN ANY LOCATION WHERE FLAMMABLE
LIQUIDS OR VAPORS ARE LIKELY TO BE PRESENT.
AN ODORANT IS ADDED TO THE GAS USED BY THIS WATER HEATER.
INSTALLER: AFFIX THESE INSTRUCTIONS TO OR ADJACENT TO WATER HEATER.
OWNER: RETAIN THESE INSTRUCTIONS AND WARRANTY FOR FUTURE REFERENCE.
ALL TECHNICAL AND WARRANTY QUESTIONS SHOULD BE DIRECTED TO THE COMPANY
LISTED ON THE WARRANTY, OR RATING PLATE WHICH CAME WITH YOUR WATER HEATER.
SUBURBAN MANUFACTURING COMPANY
676 Broadway Street
Dayton, Tennessee 37321
423-775-2131
www.rvcomfort.com
Part Number 204539
3-24-09
INSTALLATION AND OPERATION
MANUAL
DIRECT VENT
GAS WATER HEATER
MODELS
SW6DEL • SW10DEL • SW12DEL • SW16DEL
FOR INSTALLATION IN RECREATIONAL
VEHICLES AND MOBILE HOUSING

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Summary

INSTALLATION REQUIREMENTS

INSTALLATION USING FLUSH MOUNT FRAME & DOOR

Details for installing the heater using a flush mount frame and door.

INSTALLATION USING HINGED DOOR

Details for installing the heater using a hinged door for access.

CONNECTIONS AND RELATED PROCEDURES

MAKING WATER CONNECTIONS

Instructions for connecting water lines to the heater.

MAKING GAS CONNECTIONS

Instructions for connecting the gas supply line to the heater.

HIGH ALTITUDE DERATION

Adjustments needed for operating the water heater at high altitudes.

ELECTRICAL CONNECTIONS AND MAINTENANCE

MAKING ELECTRICAL CONNECTIONS

Procedures for making 12V DC and 120V AC electrical connections.

MAINTENANCE

Routine checks and maintenance for the water heater.

SAFETY AND PROTECTION FEATURES

SAFETY WARNINGS

General safety precautions and warnings for operation.

THERMOSTAT AND MANUAL RESET

Explanation of the high-temperature limit and reset button.

ANODE PROTECTION

Information on the tank's anode rod and its importance.

OPERATING AND STORAGE PROCEDURES

Draining and Storage Instructions

How to drain and store the water heater.

OPERATING INSTRUCTIONS - GAS

Step-by-step guide for operating the gas water heater.

OPERATING INSTRUCTIONS - ELECTRIC

PARTS ILLUSTRATION AND REPLACEMENT PARTS LIST

WARRANTY INFORMATION

THREE YEAR LIMITED WARRANTY ON TANK

Details of the extended warranty for the water heater tank.

Overview

This document serves as an installation and operation manual for a direct vent gas water heater manufactured by Suburban Manufacturing Company, a division of AIRXCEL, Inc. The manual covers models SW6DEL, SW10DEL, SW12DEL, and SW16DEL, designed for installation in recreational vehicles and mobile housing.

The primary function of this device is to provide hot water using gas as a fuel source. Some models also include an electric heating element for additional flexibility. The water heater is designed for direct venting, meaning combustion air is drawn from outside the vehicle, and exhaust gases are expelled directly to the outside, preventing the release of harmful flue products into the living space.

Usage Features:

The water heater is equipped with an automatic ignition device, eliminating the need for a pilot light to be lit manually. To operate, users must ensure the tank is filled with water, and then turn on the gas supply and the electrical power to the appliance. The system will automatically attempt ignition. If the burner does not light on the first try, it will make two more attempts before locking out. Each ignition cycle includes a 15-second purge before the spark cycle. For electric operation, a dedicated switch inside the RV needs to be turned to the "ON" position. The water temperature is regulated by a non-adjustable thermostat, designed to maintain a water temperature of 130°F (54°C). A high-temperature limit acts as a cut-off device, tripping if the water temperature exceeds 180°F, requiring a manual reset.

Safety is a critical aspect of the water heater's design and operation. The manual emphasizes the importance of proper installation, warning against installing the vent where it could be obstructed by a door or under an overhang. It also provides clear instructions on what to do if a gas smell is detected, including not trying to light any appliance, not touching electrical switches, and immediately contacting the gas supplier or fire department. A freeze warning advises draining the heater if it will be subjected to freezing temperatures to prevent damage. The manual also highlights the risk of hydrogen gas accumulation if the heater has not been used for two weeks or more, recommending opening hot water faucets to vent the system before using any electrical appliances connected to the hot water system.

Water connections are made at the rear of the heater, with clearly marked "HOT" and "COLD" fittings. Inside each fitting is a plastic fill tube, which should not be removed as it enhances water circulation. A pipe thread compound suitable for potable water or pipe tape is recommended for all connections to prevent leaks. Gas connections are made to a 3/8" flare fitting at the gas valve, with a warning to hold the gas fitting with a wrench when tightening the flare nut to avoid damage and potential leaks. It's imperative to caulk the grommet and gas line where they pass through the control housing to ensure an airtight seal, preventing moisture and harmful flue products from entering the living area.

The water heater includes a temperature and pressure relief valve, designed to open if the water temperature reaches 210°F or if the water pressure reaches 150 pounds per square inch (PSI). This dripping is a normal occurrence in closed water systems due to water expansion during heating and does not indicate a defective valve. The manual provides a procedure to replenish the air pocket in the tank, which helps reduce the frequency of weeping from the relief valve.

Maintenance Features:

Regular maintenance is crucial for the safe and efficient operation of the water heater. Users are advised to periodically inspect the main burner flame for a yellow or erratic pattern, which indicates improper combustion and potential sooting. If soot is present anywhere on the water heater, the unit should be shut down, and a qualified service person contacted. Areas to check for soot include the burner, flue box, and the screen in the door, which should be free of foreign material to ensure proper airflow. The grommet on the gas inlet should also be checked frequently to ensure a tight seal. All wiring and connections should be inspected for damage, fraying, and tightness.

The tank is protected by a magnesium or aluminum anode rod, which absorbs the corrosive action of hot water to prolong the tank's life. This anode rod is designed to deteriorate over time and should be replaced yearly, or more frequently in areas with high levels of iron and/or sulfate in the water. Operating the water heater without proper anode protection will decrease tank life and void the warranty. The manual explicitly warns against replacing the anode rod with non-Suburban accessory parts, such as "add-on" electric heating elements, as these are not approved and can create unsafe conditions and void warranties.

For storage, especially during winter months, the water heater must be drained to prevent freezing damage. This involves turning off electrical power and gas supply, opening hot and cold water faucets, and removing the anode rod from the tank. If the RV's plumbing system has a bypass kit, the water heater should be bypassed and drained completely before introducing antifreeze into the system, as antifreeze can be corrosive to the anode rod.

The manual also addresses high altitude deration, noting that the water heaters are certified for operation up to 4,500 feet without modifications. Above this elevation, derating by 4 percent for every 1,000 feet above sea level may be required to prevent improper burner operation, pilot outage, sooting, and reduced heating efficiency. This deration typically involves changing the orifice and should be performed by a dealer or qualified service person.

Finally, the manual includes a section on addressing odors from the hot water system, often referred to as "sulfur water." This is not a service problem but an unpleasant smell caused by chemical action or bacteria. The recommended solution is chlorination of the water system using household liquid bleach, followed by flushing with fresh water. If the odor persists, replacing the anode rod may be necessary.

Suburban SW16DEL Specifications

General IconGeneral
Capacity16 gallons
Voltage120V AC
Dimensions16.5 x 16.5 x 20.5 inches
Weight38 lbs
Voltage (DC)12V DC
Tank Capacity16 gallons
IgnitionElectronic
Fuel TypePropane
Ignition TypeDirect Spark
VentingDirect Vent
BTU/h (LP)12, 000 BTU/h
Input BTU12, 000 BTU/hr
Recovery Rate10.5 gallons/hour

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