Sunbeam Dehumidifiers - Before Asking For Service; Troubleshooting Guide

8
BEFORE ASKING FOR SERVICE
Before asking for service, please check each item below if you have trouble with your air conditioner.
PROBLEM CAUSE SOLUTION
The dehumidifi er will not
operate.
The power is “off”
The power cord is unplugged
The water tank is not correctly
positioned
The water tank is full
The dehumidifi er is defrosting
1.
2.
3.
4.
5.
Turn the power “on”
Plug in the power cord
Reposition the water tank
Empty the water tank
After the dehumidifi er defrosts, it
will run again.
1.
2.
3.
4.
5.
The dehumidifi er is not
working as well.
The air fi lter is blocked
There are windows or doors
open in the room
The air outlets or inlets are
blocked
1.
2.
3.
Clean the air fi lter
Close the windows or doors
Remove the blockages in front of
the air outlets or inlets
1.
2.
3.
The dehumidifi er is noisy
The dehumidifi er is not on a
stable surface
The air fi lter is blocked
1.
2.
Reposition the dehumidifi er
Clean the air fi lter
1.
2.
The following displays indicate an error or problem:
DISPLAY CODE PROBLEM SOLUTION
P1 The dehumidifi er is defrosting
The dehumidifi er will auto-restart after
the defrost is complete
P2 The water tank is full Empty the water tank
E1 The humidity sensor is off or shorted
Turn off the dehumidifi er and contact a
technician
E2 The temperature sensor is off or shorted
Turn off the dehumidifi er and contact a
technician