WARRANTY:
Sun Home Saunas offers a 6-year limited warranty on your Luminar outdoor infrared
saunas. This includes 6 years on all carbon heaters and 1 year on all other components,
including the cabin, controller, full-spectrum heater, oxygen bar, color light and light strip.
GENERAL WARRANTY INFORMATION
Sun Home Saunas, at its own discretion, will provide free replacement of any defective parts
or components that have been installed, used, and serviced normally within the specified
warranty period. If repair or replacement is not feasible, Sun Home may opt to reimburse the
purchase price in exchange for the return of the product. Please note that replacement
parts may not be identical to the original ones, and their availability is subject to change.
These remedies represent the only available options.
We guarantee our sauna against defective material and/or workmanship for a period of 12
months from the purchase date. We warranty the replacement of heaters and any electron-
ic components associated with the sauna for the life of the sauna to its original purchaser.
Variations in wood texture, color, and normal wear are not covered by any warranty. We do
not warranty the CD/DVD/LCD System as it carries its own manufacturer’s warranty.
The warranty is deemed void if the sauna has been misused, altered, or open to the
elements of weather. Any deviation from the instruction manual causing damage to sauna
will not be under warranty. Our Saunas and any of its subsidiaries and/or associates shall
not be held responsible for any misuse of the sauna by customer. Our Saunas shall not be
liable for any damage and/or injury caused by customer misuse of product. Customers
shall use sauna at their own risk.
Conditions are subject to change without notice.
I.Any damages sustained to sauna set during transportation are not covered by this war-
ranty. Claims for damage must be filed through transport/shipping Company. Any damage
must be reported on the Bill of Lading through transport shipping company.
II.You’re welcomed to give us suggestions.
To initiate a warranty claim for a product, please contact our customer service department:
Sun Home Saunas
1804 Garnet Ave, #216
San Diego, CA 92109
info@sunhomesaunas.com
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