WARRANTY EXCLUSIONS AND LIMITATIONS:
Warranty periods for all covered components start from the date of delivery, and are only
applicable to the original purchaser or owner.
This warranty does not cover the water filter or any loss of o-rings, filters, or gaskets for any
cold plunge or other applicable products. Additionally, any other components not specified
for the specific product in the above section will not be covered.
This Residential Limited Warranty becomes void if the item is used in a commercial setting,
altered, neglected, misused, abused, or if freight damage occurs during transit. Additionally,
any repairs attempted by someone other than a designated representative, or if the failure
is caused by accident, acts of God, or other uncontrollable factors beyond the control of the
manufacturer, will void the warranty. Neglect, misuse, and abuse include any installation,
operation, or maintenance of the item not following the instructions provided in the owner’s
manual, including improper water chemistry and the use of abrasive or non-genuine clean-
ing agents or parts.
This warranty entails the replacement of parts found to have defects in materials or work-
manship that were manufactured or supplied by Sun Home Saunas. All manufacturing
defects are covered. However, certain conditions are excluded from the warranty, such as
damage resulting from poor water chemistry, neglected filter care and replacement, freez-
ing conditions, power outages, insufficient attention to low water flow, or any other form of
neglect, misuse, or abuse. Regular maintenance of the product is the customer's responsi-
bility, and any issues arising from a lack of proper maintenance or water chemistry/balance
will not be covered.
Repairs performed by unapproved individuals are not covered under this warranty, and the
product owner assumes full liability for such repairs. This warranty is for parts only. The war-
ranty does not cover any service or labor costs.
In the event of any liability on the part of the manufacturer, Sun Home Saunas, it shall not
exceed the original purchase value of the product covered under this warranty. Sun Home
Saunas will not be held responsible for any incidental damages, such as freight damage or
any other consequential damage. Additionally, Sun Home Saunas is not liable for any injury
or loss resulting from any defect covered under this Limited Warranty, whether incidental or
consequential, including but not limited to the loss of use of the tub, even if Sun Home
Saunas was aware of the potential damage beforehand.
Regular required maintenance of products, such as tightening bands on the barrels or
cleaning and staining wood, is not covered by this warranty. Please refer to your assembly
manual for specific maintenance guidelines.
Sun Home will not indemnify the customer against any loss, damages or legal expense.
This Limited Warranty does not cover the accessories, such as insulating covers, or any
items attached to or installed on the item after the date of manufacture, nor does it cover
gaining access to any component for repair or replacement. The owner accepts responsi-
bility for repair work performed by anyone other than the manufacturer.
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