NOTE: Use industrial or valve lapping compound between 100 and 240 grit. Lubricate the axle and pinion with a light film of wheel
bearing grease.
Cleaning and Storage
1. Clean the exterior of the machine thoroughly using a soft brush and cloth before storing. Do not use water, solvents, or polishes.
2. Turn the mower on its side to clean the blade area.
WARNING! Do not place your hands inside or near the cutting area. If grass cuttings are compacted in the blade area, remove
them using a wood or plastic cleaning tool appropriate for blade cleaning.
3. Store the mower in a dry place. Do not place other objects on top of the mower during storage
Maintenance Tips
Reel mowers are relatively low maintenance. For consistent cutting, follow the below instructions:
Always keep the cutting bar properly adjusted. Refer to the instruction manual for further directions.
Regularly clean and lubricate cutting edges with light spray oil.
IMPORTANT! Reel mowers have difficulty cutting tall weeds, such as dandelions, and will often bend, rather than cut, such
weeds. Cut often to prevent this.
Service and Support
If your Sun Joe® manual reel mower requires service or maintenance, please call the Snow Joe® + Sun Joe® customer service center
at 1-866-SNOWJOE (1-866-766-9563)
Model and Serial Numbers
When contacting the company or reordering parts, you will need to provide the model and serial numbers of your product. These are
found on the decal affixed to the housing or handle of your reel mower with grass catcher. Copy these numbers into the space provided
below.
ABOVE ALL ELSE, Snow Joe® + Sun Joe® are dedicated to you, our customer. We strive to make your experience as pleasant as
possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We think it’s
important that you know what you can expect from us. That’s why we created the Snow Joe® + Sun Joe® promise.
OUR PROMISE: Snow Joe® + Sun Joe® warrant new products for two years from the date of purchase. If your product does not work,
or there’s an issue with a specific part, we will fix this by either sending you a free replacement part or by sending you a new or
comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting, sawing, mowing, washing
and…?
PRODUCT REGISTRATION:
Snow Joe®, LLC (“Snow Joe® + Sun Joe®”) strongly encourages you to register your purchase. You can register online at
snowjoe.com/ProductRegistration, or by printing and mailing in a registration card available online from our website, or calling our
Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at help@snowjoe.com. Failure to register
your product purchase will not diminish your warranty rights. However, registering your purchase will allow Snow Joe® + Sun Joe® to
better serve you with any of your customer service needs
WHO CAN SEEK WARRANTY COVERAGE?
This Warranty is extended by Snow Joe® + Sun Joe® to the owner of this new product for residential and personal household use only.
This Warranty does not apply to products used for commercial, rental or re-sale purposes. Should ownership of this product change
during the 2-year period, please update the product’s owner information at snowjoe.com/ProductRegistration.
WHAT IS COVERED?
Snow Joe® + Sun Joe® warrants to the owner that if this product fails within 2 years from the date of purchase due to a defect in
material or workmanship or as a result of normal wear and tear from ordinary household use, Snow Joe® + Sun Joe® will send a
replacement part or product, as needed, free of charge and with free shipping to the original purchaser. If, in Snow Joe® + Sun Joe®’s
sole discretion, the failed product cannot be repaired with a part, Snow Joe® + Sun Joe® will elect to
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