Do you have a question about the Sunlight Supply Titan Controls Helios 1 and is the answer not in the manual?
The Titan Controls Helios 1 is a 4-light, 120-volt controller designed specifically for the operation of high-intensity discharge (HID) lighting systems. This controller allows users to manage their grow lights for any sequence over a 24-hour period, utilizing a premium German-manufactured analog timer. It is capable of handling up to a maximum of four (4) 1000-watt HID metal halide or high-pressure sodium (HPS) grow lights.
For added convenience, the Helios 1 includes a 120-volt accessory outlet located on the front of the controller. This outlet is active only when the lights are "ON" and can be used to power other devices up to 5 amps, such as an in-line lamp ventilation fan or a pump. The controller provides up to 50 amps of capacity on a standard 120-volt circuit, ensuring robust performance for your lighting setup. Built with only the highest quality components, the Helios 1 is designed to provide years of trouble-free service.
Before installation, it is strongly recommended to consult with a licensed electrician, as high voltage can be dangerous. Do not attempt to install this controller yourself if you do not fully understand these instructions.
Caution: Lamps are hot and should be allowed to cool completely before handling.
If the Helios 1 is not performing as expected, try the following steps:
Titan Controls® warrants the original purchase of this product against defects in material and workmanship under normal use for three (3) years from the date of purchase. During the warranty period, Titan Controls® will, at its option and without charge, repair or replace this product if the controller or any of its components fail or malfunction. All returns or repairs must be accompanied by a Return Merchandise Authorization (RMA) number prior to any service of the product.
This warranty is expressly in lieu of all other warranties, expressed or implied, including the warranties of merchantability and fitness for use and of all other obligations or liabilities on the part of the seller. This warranty shall not apply to this product or any part thereof which has been damaged by accident, abuse, misuse, modification, negligence, alteration, or misapplication. Controllers with serial numbers or date tags that have been removed, altered, or obliterated; broken seals or that show evidence of tampering; mismatched board serial numbers or nonconforming parts, are excluded from coverage. Titan Controls® makes no warranty whatsoever in respect to accessories or parts not supplied by Titan Controls®. Monetary refunds of the warranty will not be given. The Buyer assumes all responsibility regarding the use and installation of this controller. All warranty service is provided through the factory or an authorized service representative. This warranty shall apply only to the United States, including Alaska, Hawaii, and territories of the United States. Defective controllers need to be returned with the "proof of purchase/receipt." For additional warranty information, contact a Titan Controls® Technical Service Representative or your Dealer.
NOTE: Titan Controls® is a manufacturer of environmental controls. All sales offerings to the public are done through a nationwide group of Dealers. No sales offerings will be made directly to the general public.
For all service and repairs, please contact one of our Technical Service Representatives for a Return Merchandise Authorization (RMA) number. All factory service and repairs will be completed within 48 hours of receipt of the controller and after authorization by the customer for repairs. Titan Controls® will, at its discretion, repair or replace the controller. Factory calibration services are available for all Titan Controls®. For returning units, please contact your retail store.
If, after reviewing the troubleshooting tips, the unit still does not work, you should return it to the Dealer where you purchased the controller. They will be able to further evaluate the unit and test its various components, and quite possibly will be able to identify and/or fix any problems. If the Dealer is unable to fix the unit, they will return it to us for factory repair. If there are no Dealers in your area, you may contact us directly for technical support. If we cannot help you resolve the problem over the phone, we will issue you an RMA # (return merchandise authorization) authorizing you to return the unit to us for factory reconditioning (if the unit is under warranty). Contact the number provided for an RMA and shipping address. Complete the form and include it with your unit. Also, please write the RMA # on the outside of the box. Please package the unit in its original packaging. If it is damaged in shipment, we cannot be responsible. Once we receive the unit back, we will repair the controller within 48 business hours and return it to you freight prepaid via FedEx or UPS ground shipment.
| Timer | Yes |
|---|---|
| Control Type | Digital |
| Timer Resolution | 1 minute |
| Voltage | 120V |
| Amperage | 15A |
| Input Voltage | 120V |
| Output Voltage | 120V |