DIAGNOSTICS
ERROR CODE CAUSE / SOLUTION
E1
E2
E3
E6
E7
The Control Panel cannot communicate with the Power Control
Box. After unplugging your sauna, remake the connection of
the computer cable (RS232) at the bottom of your front wall and
the left side of the power box. If the issue persists you can check
the connection at the back of the control panel.
The serial number you entered during sauna setup does not
match the power control box that came with your sauna.
Please go to Settings to re-enter your serial number.
The rst two characters will start with:
P1 (Aspire), P2 (Believe), P3 (Conquer), P4 (Discover),
P6 (Empower)
The third character will start with:
B (Basswood), C (Cedar), E (Eucalyptus)
The sauna you purchased is designed to use 240 volts
of electricity. The voltage you have supplied is too low
or too high. Double check your circuit to ensure that all
parts installed are correct. This error encourages optimal
performance and protects the sauna from damage.
One of the heater control units that provide your dynamic
function is not responding. These are located in the power box,
which will need to be replaced.
Your lighting control unit is not responding. The primary cause
of this issue is a loose connection to your lighting control box.
Checktheat4wireconnectorthatisbetweenyourmainpower
control box and the lighting control box.
For other troubleshooting questions, please contact customer service on 1800 786 544.
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