Charbroiler not lighting Main gas line is closed Open valve
Pilot light is not lit Ignite pilot light
Cause unknown Call for service
Flame is to high or to low Adjustment knob is turned up or down
Pilot light not staying lit Flame is too low
Pilot tube clogged Replace pilot tube. Call for service.
Strong smell of gas in cooking area Main gas line leak Turn off main gas valve.
DO NOT LIGHT FLAME, ignite
anything, or turn/switch on anything
electrical.
call for service
Cooking surface is heating up slowly Carbon build up Ensure that the burners are kept
clean and free from carbon build up/
debris
Gas type of unit needs to be
converted
Unit ships from the factory Natural
gas. Conversion from Natural Gas to
L.P. is possible for this unit.
Contact an authorized servicer or
Supera. Do not attempt conversion on
your own.
© Supera, 2013 Version 1 | June 2013 | Charbroilers Page 11
www.SuperaCo.com
Troubleshooting:
If problems persist and the assigned solution does not remedy the issue,
please call the Supera Service Department at: 1-866-953-3288.
ISSUE CAUSE SOLUTION
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