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Superchips flashpaq 2815 - User Manual

Superchips flashpaq 2815
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Page 1 of 24 Form 0163G 2815 09/02/08
Superchips Inc
.
Superchips Inc. 1790 East Airport Blvd., Sanford, FL. 32773 (407) 585-7000 http://www.Superchips.com
Superchip & Superchips are registered trademarks of Superchips, Inc.
Superchips Model 2815
flashpaq
Tuner
1996-2008 GM/GMC/Chevrolet/Cadillac/Hummer
1/2, 3/4 & 1 Ton Trucks & SUV Series – V8 Gas Motors
2006 GM/GMC/Chevrolet Trucks - V6 4.3L
Vehicle Programming Instructions
PLEASE READ THIS ENTIRE INSTRUCTION SHEET BEFORE YOU PROCEED
Thank you for choosing Superchips’ new FLASHPAQ
Tuner, a state-of-the-art, high powered tuning and data
acquisition
1
tool. We listened to our customers and created
this product from your requests.
The new FLASHPAQ Tuner includes the following
features:
Internet Updateable – Supports web updates
Built-In DTC Definitions – No lookup manual needed
Built-In Help Screens – Reduces needs for user manual
USB Communications – Connects to any PC
2
with USB
Multiple Tuning Levels – User Selectable Tuning Types
Increased User Options – Allow user more control
Ergonomically Designed Case – Fits well in hand
Large, SoftKey Buttons – Easy operation
Permanently mounted cableNo assembly required
300% Bigger Screen – Includes graphics support
BackLight Screen – Easy to view day or night
Your 2815 FLASHPAQ tuner is setup specifically for
1996-2008 GM vehicle applications. It is comprised of all the past tuning expertise that
previously went into our 2714, 2715 & 2716 Max Microtuner product lines and now includes
cutting-edge technology all rolled up into the 2815 Flashpaq. The 2815 FLASHPAQ houses
specialized databases that contain optimally calibrated, individual vehicle application,
performance programs which tune BOTH the engine & transmission. Superchips calibrations
include optimization of the entire power band – from idle to redline! Part throttle, as well as Wide
Open Throttle is covered with Superchips FLASHPAQ Tuning.
Superchips calibrations include the all new MileageXS SAVE and 91 Octane Performance, 91
Octane Towing Performance, and 87 Octane Performance for stock vehicles as well as a
Factory Stock setting which allows for Superchips user options. Visit www.superchips.com
and
for additional features and product updates. Also, watch for our new Data Acquisition at
www.superchips.com
.
The Superchips 2815 FLASHPAQ also offers users the following options for most vehicles:
Adjustable Vehicle Top Speed Limiter
Adjustable Engine Rev Limiter
Adjustable Tire Height (proportional correction of speedometer and shift points)
Adjustable Gear Range (proportional correction of speedometer and shift points)
Adjustable WOT Shift Points, per gear, available for automatic transmissions (excluding Allison, & 6 Speed)
Adjustable Shift Firmness, per gear, available for automatic transmissions (excluding 96/97’, Allison, & 6 Speed)
Adjustable Electric Cooling Fan temperate set points (when vehicle equipped – starting in 2005+)
1
Visit
Superchips.com
2
Windows XP/2000 or higher (MAC Not supported)
Page 2 of 24 Form 0163G 2815 09/02/08
Superchips Inc
.
Superchips Inc. 1790 East Airport Blvd., Sanford, FL. 32773 (407) 585-7000 http://www.Superchips.com
Superchip & Superchips are registered trademarks of Superchips, Inc.
Table of Contents
Product Information Page 1
Table of Contents Page 2
Superchips Warranty & Return Policy Page 3
Dealership Reprogramming
Vehicle Preparation Page 4
Section A: Overview of FLASHPAQ
Hardware Overview Page 5
Connecting Flashpaq to my vehicle Page 6
Open Screen Overview Page 6
Quick Start – Flashpaq Setup & Info
Part number, Firmware, Database, Serial Number Page 7
Set Screen Contrast Page 7
Set Screen Backlight Page 7
Quick Start – Program NOW
Program my vehicle with Superchips Page 8
Program my vehicle with User Options Page 9
Program my vehicle to factory stock Page 11
Menu Layout – FLASHPAQ
FLASHPAQ Hardware Setup & Info Page 12
Menu Layout – Performance Tuning
Read Vehicle Page 13
Change Setup Page 14
View Settings Page 16
Program Vehicle Page 17
Menu Layout – Advanced Features
Data Logging Page 18
Section B: Frequently Asked Questions
(F.A.Q) Frequently Asked Questions Page 18
Recovery Procedure Page 23
Question and Answer IconNeed help?

Do you have a question about the Superchips flashpaq 2815 and is the answer not in the manual?

Summary

Vehicle Programming Instructions

Refund Policy

Limited Warranty

Important Cautions and Warnings

Fuel Octane Requirements

Tuning levels require specific octane fuel; using lower octane can cause pinging and vehicle damage.

Maximum Trailer Weight

Product does not change vehicle limits; exceeding limits can cause transmission damage.

Storage Conditions

Avoid extreme heat or cold for storage to prevent malfunction or damage.

Vehicle and Service Center Guidelines

Restoring Stock Program for Service

Return vehicle to stock program before service to avoid reprogramming issues.

Vehicle Preparation for Tuning

Overview of FLASHPAQ Tuner

Understanding the Hardware

Details the physical components of the FLASHPAQ Tuner, including display and buttons.

Connecting Flashpaq to Vehicle

Instructions on how to connect the device to the vehicle's diagnostic port.

Opening Screen Overview

Describes the initial screen displayed when the FLASHPAQ Tuner is powered on.

Quick Start: FLASHPAQ Setup

Product Information Display

View product details like part number, firmware, and serial number.

Set Screen Contrast

Adjusts the darkness of the screen text and graphics.

Set Screen Backlight

Adjusts the screen brightness level for better visibility.

Quick Start: Program Vehicle (Standard)

Quick Start: Program Vehicle (User Options)

Adjusting User Options

Customize settings like Axle Size, Tire Height, Shift Points, and Rev/Speed Limiters.

Quick Start: Return to Factory Stock

Understanding Menu Screens

FLASHPAQ Setup Menu

Navigation for device settings like About, Contrast, and Backlight.

Performance Tuning Menu

Access for Read Vehicle, Change Setup, View Settings, and Program Vehicle.

Advanced Features Menu

Access for Diagnostic Codes and Data Logging.

Change Setup: Power Levels

MileageXS SAVE Tuning

Optimum economy tuning; 87 octane recommended. Towing not allowed.

Performance Tuning

Optimum performance tuning for engine & transmission; requires 91 octane.

Towing Tuning

Optimum towing tuning for engine & transmission; requires 91 octane.

87 Octane Tuning

87 octane performance tuning for engine & transmission. Towing not allowed.

Stock w; Options Tuning

Factory stock tuning with user option changes.

Stock Tuning

Factory stock tuning for engine, transmission, and user options.

Change Setup: User Options

Automatic Transmission User Options

Adjustments for shift points, shift pressure, and cooling fan settings.

General User Options

Adjustments for Axle Ratio, Tire Height, Rev Limiter, and Speed Limiter.

Program Vehicle

Diagnostics and Data Logging

Read DTCs

Reads and displays Diagnostic Trouble Codes (DTCs) from the vehicle.

Clear DTCs

Clears current Diagnostic Trouble Codes (DTCs) from the vehicle.

Data Logging Information

Information on accessing updates for Data Acquisition features.

Frequently Asked Questions (F.A.Q)

Measuring Tire Size for Calibration

Guide on how to accurately measure tire size for calibration adjustments.

Blank Display Screen Troubleshooting

Steps to diagnose and resolve a blank display screen issue.

Tuner Requires Update

Procedure for updating the FLASHPAQ Tuner with new calibration files.

Vehicle Requires Factory Update

Handling situations where the vehicle needs a dealer update before tuning.

Unsupported Application Error

Information for unsupported vehicle or engine types and error code E-36.

Non-Stock File Application Error

Troubleshooting error code E-43 for non-stock vehicle files.

Locked VIN Number Error

Explanation of VIN lock and error code E-37 for mismatched vehicles.

Not Original Program ID Error

Troubleshooting error code E-38 related to VIN lock and program ID.

Checksum Error

Troubleshooting error code E-39 for checksum mismatches.

Upload or Ignition ON Errors

Resolving upload issues and ignition detection errors (E-XX, E-31).

Communications Error

Troubleshooting communication loss and error code E-XX.

Programming File Count Discrepancy

Explanation for why the tuner may not program the same number of files as saved.

Vehicle Programming Speed Variations

Reasons for different programming or reading speeds across similar vehicles.

Variations in Vehicle Computer Configurations

Explanation for why similar vehicles may have different computer modules.

Variations in Vehicle Tuning

Reasons for different tuning approaches on vehicles with the same engine.

Recovery Procedure

Status Notification and Recovery

Procedure for recovering the vehicle to stock program after a status message.

Return Product Form

Overview

The Superchips Model 2815 FLASHPAQ Tuner is a state-of-the-art, high-powered tuning and data acquisition tool designed for 1996-2008 GM/GMC/Chevrolet/Cadillac/Hummer 1/2, 3/4 & 1 Ton Trucks & SUV Series with V8 Gas Motors, and 2006 GM/GMC/Chevrolet Trucks with V6 4.3L engines. This device consolidates the tuning expertise from previous Superchips product lines (2714, 2715 & 2716 Max Microtuner) into a single unit, offering cutting-edge technology for vehicle performance enhancement.

Function Description:

The primary function of the FLASHPAQ Tuner is to optimize vehicle performance by tuning both the engine and transmission. It houses specialized databases containing optimally calibrated performance programs tailored for individual vehicle applications. The tuning covers the entire power band, from idle to redline, and addresses both part throttle and Wide Open Throttle (WOT) operations. The device allows users to program their vehicles with various tuning levels, including economy, performance, and towing-specific options, as well as returning the vehicle to factory stock settings. It also provides advanced features such as reading and clearing Diagnostic Trouble Codes (DTCs) and data logging capabilities (with updates available online).

Important Technical Specifications:

  • Compatibility: 1996-2008 GM/GMC/Chevrolet/Cadillac/Hummer 1/2, 3/4 & 1 Ton Trucks & SUV Series (V8 Gas Motors), and 2006 GM/GMC/Chevrolet Trucks (V6 4.3L).
  • Connectivity: USB communications for PC connection (Windows XP/2000 or higher, MAC not supported). Connects to the vehicle's diagnostic port, typically located underneath the dash below the steering wheel.
  • Screen: 300% bigger screen with graphics support and backlight for easy viewing in various lighting conditions (day or night).
  • Power Requirements: Requires full battery voltage from the vehicle for programming. Not recommended to leave connected and unattended to prevent battery drain.
  • Fuel Octane Requirements: "Performance" and "Towing" tuning levels require at least 91 octane fuel. Using lower octane fuel with these settings or towing with the "87 Octane" or "Mileage XS SAVE" tuning level may cause "pinging" harmful to the vehicle.

Usage Features:

  • Internet Updateable: The tuner supports web updates, allowing users to download the latest firmware, calibration (tuning file) databases, and product updates from www.superchips.com.
  • Built-In DTC Definitions: Provides on-screen definitions for diagnostic trouble codes, eliminating the need for a separate lookup manual.
  • Built-In Help Screens: Reduces the need for a user manual by offering on-screen guidance.
  • Multiple Tuning Levels: Offers user-selectable tuning types:
    • MileageXS SAVE: Optimizes for economy (87 octane recommended, towing not allowed).
    • Performance: Optimizes for engine and transmission performance (at least 91 octane required).
    • Towing: Optimizes for towing (at least 91 octane required).
    • 87 Octane: Performance tuning for 87 octane fuel (towing not allowed).
    • Stock w/ Options: Returns to factory stock tuning while allowing user-defined options.
    • Stock: Returns to factory stock tuning for engine, transmission, and user options.
  • Increased User Options: Allows users to customize various vehicle parameters for most vehicles:
    • Adjustable Vehicle Top Speed Limiter.
    • Adjustable Engine Rev Limiter.
    • Adjustable Tire Height (corrects speedometer and shift points proportionally).
    • Adjustable Gear Range (corrects speedometer and shift points proportionally).
    • Adjustable WOT Shift Points, per gear (for automatic transmissions, excluding Allison & 6 Speed).
    • Adjustable Shift Firmness, per gear (for automatic transmissions, excluding 96/97', Allison, & 6 Speed).
    • Adjustable Electric Cooling Fan temperature set points (for vehicles equipped, starting in 2005+).
  • Ergonomically Designed Case: Fits comfortably in hand for ease of use.
  • Large, SoftKey Buttons: Facilitates easy operation.
  • Permanently Mounted Cable: No assembly required, simplifying connection.
  • Quick Start Programming: Step-by-step on-screen prompts guide users through programming their vehicle with Superchips tuning, user options, or returning to factory stock.
  • Diagnostic Features:
    • Display DTCs: Reads and displays diagnostic trouble codes with full text descriptions (if available) from the connected vehicle.
    • Clear DTCs: Clears current diagnostic trouble codes.
    • Data Logging: Allows for data acquisition (visit www.superchips.com for updates).
  • Ignition Key Positions: Clear diagrams illustrate ignition key positions for 1996-2003 and 2003-2008 vehicles during programming sequences.

Maintenance Features:

  • Warranty: One-year limited warranty covering defects in materials or workmanship for new products purchased through authorized dealers. Does not cover abuse, misuse, acts of God, improper installation/repair, or damage to the vehicle.
  • Refund Policy: Thirty-day refund policy for new products, requiring return to the place of purchase with original packaging and sales receipt.
  • Troubleshooting (FAQ Section): Comprehensive solutions for common issues:
    • "Tuner Requires an Update": Guides users through internet updates or contacting customer care for assistance.
    • "Vehicle Requires a Factory (Dealer) Update": Explains that some stock applications have problems fixed by dealer updates and instructs users to update their vehicle's stock program.
    • "Unsupported Application": Advises verifying vehicle compatibility or contacting customer care.
    • "Non-Stock File Application": Explains that the vehicle's computer must contain a valid stock program before using the tuner.
    • "Locked VIN Number": Clarifies that the tuner is locked to a vehicle once programmed and requires returning the original vehicle to stock before using on another vehicle.
    • "Not Original Program ID" / "Checksum Error": Addresses issues when the vehicle's computer has been updated by a dealership without first returning to stock with the Flashpaq Tuner, requiring online updates or customer care contact.
    • "Upload Error" / "Ignition ON Error" / "Communications Error": Provides steps to ensure proper ignition, battery charge, and connection, and advises contacting customer care if issues persist.
  • Recovery Procedure: In case of programming interruption, the tuner attempts to recover the vehicle to its original stock program, guiding the user through on-screen prompts. If recovery is unsuccessful, users are instructed to note the status message and contact Superchips Customer Care.
  • Return Authorization (RA) Process: Detailed instructions for returning the tuner for service, including obtaining an RA number from customer care and filling out a specific form with vehicle and purchase details.
  • Vehicle Preparation: Before connecting, ensure all power-draining accessories are off, the vehicle battery is fully charged, and the programming cable is not removed during the sequence.
  • Maximum Trailer Weight: Reminds users to consult their vehicle owner's manual for maximum trailer weight and warns against exceeding it, as Superchips tuning does not alter the physical limitations of the vehicle.
  • Storage Recommendations: Advises against storing the FlashPaq Tuner in extreme heat, direct sunlight, or freezing temperatures to prevent malfunction or damage not covered by warranty.

Superchips flashpaq 2815 Specifications

General IconGeneral
BrandSuperchips
Modelflashpaq 2815
CategoryTuner
LanguageEnglish

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