Superchips 3825 - User Manual

Page 1 of 24 Form 0160C 3825 03/10/08 Superchips Inc.
Superchips Inc. 1790 East Airport Blvd., Sanford, FL. 32773 (407) 585-7000 http://www.Superchips.com
Superchip & Superchips are registered trademarks of Superchips, Inc.
Superchips Model 3825 flashpaq Tuner
2005-2008 Dodge Magnum, Dodge Charger and Chrysler
300C 5.7L HEMI
Vehicle Programming Instructions
PLEASE READ THIS ENTIRE INSTRUCTION SHEET BEFORE YOU PROCEED
Thank you for choosing Superchips’ new FLASHPAQ
Tuner, a state-of-the-art, high powered tuning and data
acquisition
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tool. We listened to our customers and
created this product from your requests.
The new FLASHPAQ Tuner includes the following
features:
Internet Updateable – Supports web updates
Built-In DTC Definitions – No lookup manual needed
Built-In Help Screens – Reduces needs for user manual
USB Communications – Connects to any PC
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with USB
Custom Application Upgradeable – Download customs
Multiple Tuning Levels – User Selectable Tuning Types
Increased User Options – Allow user more control
Ergonomically Designed Case – Fits well in hand
Large, SoftKey Buttons – Easy operation
Permanently mounted cable – No assembly required
300% Bigger Screen – Includes graphics support
BackLight Screen – Easy to view day or night
Your 3825 FLASHPAQ tuner is setup specifically for your 2005-2008 Hemi. The 3825
FLASHPAQ houses specialized databases that contain optimally calibrated, individual vehicle
application, performance programs which tune BOTH the engine & transmission. Superchips
calibrations include optimization of the entire power band – from idle to redline! Part throttle, as
well as Wide Open Throttle is covered with Superchips FLASHPAQ Tuning.
Superchips calibrations include 91 Octane Performance, 87 Octane Economy for stock vehicles.
(Avoid heavy loading of vehicle and any towing while 87 Octane Economy program is in use.)
Check www.superchips.com
and click on the Superchips icon for additional tuning levels.
The Superchips 3825 FLASHPAQ also offers users the following options for most vehicles:
Adjustable Vehicle Top Speed Limiter
Adjustable Transmission settings
Shift Options vary depending on the vehicle transmission calibration.
Raised Shift Points are not available for 2007-2008 vehicles.
Adjustable Tire Height (Correction of Speedometer)
Log onto www.superchips.com
and click on the FLASHPAQ icon for additional updates
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Visit www.superchips.com for availability
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Windows XP, 2000 or higher (MAC, UNIX, LINUX Not supported)
Page 2 of 24 Form 0160C 3825 03/10/08 Superchips Inc.
Superchips Inc. 1790 East Airport Blvd., Sanford, FL. 32773 (407) 585-7000 http://www.Superchips.com
Superchip & Superchips are registered trademarks of Superchips, Inc.
Table of Contents
Product Information Page 1
Table of Contents Page 2
Superchips Warranty & Return Policy Page 3
Dealership Reprogramming
Vehicle Preparation Page 4
Section A: Overview of FLASHPAQ
Hardware Overview Page 5
Connecting Flashpaq to my vehicle Page 6
Opening Screen Overview Page 6
Quick Start – Flashpaq Setup & Info
Part number, Firmware, Database, Serial Number Page 7
Set Screen Contrast Page 7
Set Screen Backlight Page 7
Quick Start – Program NOW
Program my vehicle with Superchips Page 8
Program my vehicle with User Options Page 9
Transmission options Page 10
Program my vehicle to factory stock Page 11
Menu Layout – FLASHPAQ
FLASHPAQ Hardware Setup & Info Page 12
Menu Layout – Performance Tuning
Read Vehicle Page 13
Change Setup Page 14
View Settings Page 15
Program Vehicle Page 16
Menu Layout – Advanced Features
Data Logging Page 17
Section B: (F.A.Q) Frequently Asked Questions
Frequently Asked Questions (F.A.Q.) Page 18
Recovery Procedure Page 23

Summary

FLASHPAQ Hardware and Setup

Understanding the Hardware

Connecting Flashpaq to Vehicle

Instructions on how to locate and connect the tuner to the vehicle's diagnostic port.

Quick Start: FLASHPAQ Setup

Step-by-step guide to configure initial settings like screen contrast and backlight on the tuner.

Programming and Tuning Procedures

Quick Start: Program Vehicle with Superchips

Instructions for applying Superchips' pre-set performance tunes to the vehicle's computer.

Quick Start: Program Vehicle with User Options

Guide to customizing vehicle settings such as transmission, speed limiter, and tire size.

Transmission Options Explained

Quick Start: Return Vehicle to Factory Stock

Steps to revert the vehicle's computer back to its original factory programming.

Menu Navigation and Features

Understanding Menu Screens

Program Vehicle Function

Details the process of applying selected tuning parameters to the vehicle's computer.

Diagnostics Features

Frequently Asked Questions (F.A.Q.)

Troubleshoot Blank Display Screen

Steps to resolve issues where the tuner's screen remains blank after connection.

Update FLASHPAQ Tuner

Address Unsupported Applications

Resolve Non-Stock File Application

Manage Locked VIN Numbers

Explanation of VIN locking and handling of mismatched vehicle identification numbers.

Address Program ID Mismatches

Resolve Checksum Errors

Resolve Communications Errors

Tuner Recovery Procedure

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features
5. Vehicle Preparation for Programming

The Superchips Model 3825 Flashpaq Tuner is a state-of-the-art, high-powered tuning and data acquisition tool designed for 2005-2008 Dodge Magnum, Dodge Charger, and Chrysler 300C 5.7L HEMI vehicles. This device allows users to optimize their vehicle's engine and transmission performance through specialized databases containing optimally calibrated programs.

Function Description:

The primary function of the Flashpaq Tuner is to reprogram a vehicle's engine and transmission control modules with performance-enhancing calibrations. It stores a copy of the vehicle's original stock computer program, allowing users to return their vehicle to factory settings at any time. The tuner offers multiple tuning levels, including 91 Octane Performance and 87 Octane Economy programs for stock vehicles. The 91 Octane Performance program is designed for optimum engine and transmission performance, requiring at least 91 octane fuel. The 87 Octane Economy program is for stock vehicles, with a caution to avoid heavy loading or towing while in use.

Beyond pre-defined tuning levels, the Flashpaq Tuner provides extensive user-adjustable options for most vehicles. These include:

• Adjustable Vehicle Top Speed Limiter: Allows users to change the vehicle's top speed limiter in 1 MPH increments.
• Adjustable Transmission Settings: Offers various transmission performance modes.
  • Stock Settings: Reverts transmission to factory defaults.
  • Superchips Sport: Sets a pre-determined sport setting, including Paddle Shifting with Auto Kickout, reduced torque management, and stock Wide Open Throttle (WOT) shifting at 5800 RPM.
  • Superchips Perf: Similar to Sport, but includes Paddle Shifting with Gear Hold, reduced torque management, and stock WOT shifting at 5800 RPM.
  • Custom Settings: Provides independent control over specific transmission options:
    • Torque Management: Heavily reduces torque-management (80-90%) for heavy throttle to WOT shifting.
    • Paddle Shift Mode: Allows selection between Stock Setting (standard column shift), Paddle Auto Kick (paddle shifter with automatic upshift at WOT shift point), and Paddle Hold Gear (paddle shifter that holds selected gear until manually shifted).
    • Shift Point Settings: Enables raising WOT shift points to 6250 RPM from 5800 RPM and also raises the REV limit. (Note: Raised Shift Points are not available for 2007-2008 vehicles).
• Adjustable Tire Height: Corrects the speedometer for different tire sizes, adjustable in 1/2 inch increments.

The device also features advanced diagnostic capabilities, allowing users to:

• Read DTCs (Diagnostic Trouble Codes): Displays active trouble codes from the connected vehicle with full text descriptions.
• Clear DTCs: Clears current trouble codes.
• Data Logging: Supports data acquisition (requires updates from www.superchips.com).

Important Technical Specifications:

• Compatibility: 2005-2008 Dodge Magnum, Dodge Charger, and Chrysler 300C 5.7L HEMI.
• Connectivity: USB communications for connecting to a PC (Windows XP, 2000 or higher; MAC, UNIX, LINUX not supported).
• Screen: 300% bigger screen with graphics support and backlight for easy viewing day or night.
• Cable: Permanently mounted cable, no assembly required.
• Buttons: Large, soft-key buttons for easy operation.

Usage Features:

• Internet Updateable: The tuner supports web updates, ensuring access to the latest firmware and calibration files. Users can visit www.superchips.com to download updates.
• Built-In DTC Definitions: Eliminates the need for a separate lookup manual for diagnostic trouble codes.
• Built-In Help Screens: Reduces the reliance on a user manual for basic operations.
• Custom Application Upgradeable: Allows for downloading custom tuning files.
• Increased User Options: Provides users with more control over vehicle settings.
• Ergonomically Designed Case: Shaped to fit comfortably in hand.
• Quick Start Programming: Step-by-step instructions guide users through programming their vehicle with Superchips tuning, user options, or returning to factory stock.
• Menu Layout: Organized into "FLASHPAQ Setup," "Performance Tuning," and "Advanced Features" for intuitive navigation.
  • FLASHPAQ Setup: Includes "About" (displays firmware, database, and serial numbers), "Set Screen Contrast," and "Set Screen Backlight."
  • Performance Tuning: Includes "Read Vehicle" (reads vehicle ID and stock file), "Change Setup" (selects power level and options), "View Settings" (displays current vehicle ID, tuner status, power level, and options), and "Program Vehicle."
  • Advanced Features: Includes "Diagnostic Codes" and "Data Logging."

Maintenance Features:

• Software Updates: Regular updates are available via www.superchips.com to ensure the tuner is up-to-date with the latest calibrations and features.
• Troubleshooting (F.A.Q.): The manual provides solutions for common issues such as:
  • "Tuner Requires an Update": Guides users through the process of updating the tuner's calibration files via the internet.
  • "Vehicle Requires a Factory (Dealer) Update": Explains that some stock applications have problems fixed by dealer updates, requiring the vehicle's stock program to be updated before using the Flashpaq Tuner.
  • "Unsupported application": Advises users to verify vehicle compatibility and contact Superchips if the error persists.
  • "Non-Stock File Application": Indicates that another programmer may have been used, requiring the vehicle to be reprogrammed with a valid stock program.
  • "Locked Vin Number": Explains that the tuner is locked to a vehicle once programmed and requires the original vehicle to be returned to stock before using the tuner on another vehicle.
  • "Not original Program ID" / "Checksum Error": Occurs if the vehicle's program has been updated by a dealership while the tuner was locked to it, requiring a visit to www.superchips.com for a solution.
  • "Upload Error" / "Ignition ON Error" / "Communications Error": Provides steps to ensure proper ignition status, battery charge, and diagnostic connector integrity.
  • Blank Display Screen: Suggests checking vehicle fuses and diagnostic port pins.
• Recovery Procedure: In case of programming errors, the Flashpaq Tuner attempts to recover the vehicle to its original stock program, guiding users through screen prompts. If recovery is unsuccessful, users are advised to note the displayed status message and contact Superchips Customer Service.
• Warranty and Return Policy: A one-year limited warranty covers defects in materials or workmanship for new products purchased through authorized dealers. A 30-day refund policy is also in place for new products.
• Customer Service: Superchips provides customer service for technical support and return authorizations.

Vehicle Preparation for Programming:

Before connecting the Flashpaq Tuner, users must ensure:

• All power-draining accessories (radio, lights, cell phones, etc.) are turned off.
• The vehicle battery is fully charged and not connected to a battery charger.
• The Flashpaq Tuner is not left connected and unattended.
• The programming cable is not removed during any programming sequence.
• The vehicle's computer must contain the manufacturer's STOCK factory program; any other aftermarket programmers must be used to return the vehicle to stock first.
• If the vehicle needs service, it should be returned to its STOCK program to prevent the service center from reprogramming it with an updated stock program, which could render the Flashpaq Tuner unable to program the vehicle.

Superchips 3825 Specifications

General

Brand	Superchips
Model	3825
Category	Tuner
Language	English