How to recover my lost PIN for suprema BioStation 3 IP Access Controllers?
If it is a normal user PIN, request it from the administrator and enter it again. If you have lost the Admin PIN, contact the installation company.
What to do if I lost my admin PIN for suprema BioStation 3 IP Access Controllers?
The administrator grants access permission in BioStation 3, so only they can access the Admin menu. If you have lost the Admin PIN, contact the installation company.
Why can't I open the door with my PIN on Suprema IP Access Controllers?
Make sure you have entered the registered PIN correctly. Also, check if you have recently changed the PIN. If you cannot remember the PIN, request it from the administrator and enter it again.
Why is face authentication not working smoothly on my suprema BioStation 3?
Check the cautions for enrolling faces and enroll the face again. If there are a large number of enrolled faces, change the Matching Timeout and try again.
What to do if face authentication is not working with a mask on Suprema IP Access Controllers?
Try authenticating your face twice with the mask pulled down on the tip of your nose. Then, authenticate your face again wearing a mask that covers your nose completely. If the problem persists, contact the installation company.
Why is the time incorrect on my suprema BioStation 3 IP Access Controllers?
BioStation 3 is equipped with a built-in battery, but if power is not supplied for a long time, the built-in battery may die, causing the time to become incorrect. Correct the time by referring to Date & Time.
Why has face authentication suddenly stopped working on suprema BioStation 3 IP Access Controllers?
Check the cautions for authenticating a face and try again.
Why does my suprema BioStation 3 IP Access Controllers terminal reboot abnormally?
Upgrade the terminal’s firmware to the latest version.
What to do if suprema BioStation 3 IP Access Controllers device does not operate when power is supplied?
If the terminal and the bracket are far away from each other, the device may not operate due to the temper switch. Check the adaptor or the power cable.
Why can't the door be locked when I close it using Suprema IP Access Controllers?
The electric lock may be malfunctioning. Have an inspection through the installation company.
Explains warning, caution, and note symbols used in the manual.
Provides safety guidelines for installing the product, covering power, location, and environment.
Offers safety precautions for operating the device, focusing on power and physical handling.
Warns about battery explosion risk and proper disposal methods.
Lists and illustrates all included parts and accessories for the BioStation 3 device.
Details the names and functions of the device's external and internal components.
Explains the pinouts and color coding for power supply, relay, and RS-485 cables.
Provides guidelines and cautions for accurate face enrollment and authentication.
Explains how to scan QR codes for authentication and details device license requirements.
Describes the device's dashboard for checking usage, information, and initiating user registration.
Guides on how to register user details, including name, ID, face, card, and PIN.
Provides step-by-step instructions for capturing and enrolling user face data.
Details how to edit existing user information like card, face, PIN, and level.
Explains the process to remove all registered users from the device.
Shows how to check the total number of registered users, faces, and cards.
Describes how to set and combine authentication methods like Face, PIN, and Card.
Step-by-step guide to adding and configuring authentication credentials.
Instructions on how to change existing authentication mode settings.
Explains how to remove specific authentication modes from the device.
Details configuration for server-based user authentication matching.
Explains how to activate and use QR Code authentication.
Details configuration options for facial authentication, including sensor, timeouts, and detection.
Describes how to set up Time and Attendance (T&A) modes, codes, and job codes.
Guides on customizing the device's display settings, language, and sound options.
Explains Ethernet settings including DHCP, IP Address, Gateway, Subnet Mask, and DNS.
Guides on connecting the device to a wireless network and its related settings.
Details server settings for connecting to BioStar 2.
Configures serial settings like RS-485 mode and baud rate.
Covers device-specific settings, starting with Intercom configuration.
Explains how to activate and manage device licenses.
Details how to configure relay settings for door control and exit buttons.
Guides on setting the device's date, time, and time zone for accurate logging.
Explains how to configure daylight saving time settings for the device.
Shows how to view essential device details like model, ID, firmware, and MAC address.
Provides an overview of the device's memory usage status.
Details how to import/export data and upgrade firmware using USB memory.
Explains the secure tamper feature for deleting data upon physical intrusion.
Guides on configuring RTSP for video streaming from the device's camera.
Explains how to restart the device through the settings menu.
Details options for resetting device settings to factory defaults.
Guides on selecting the format for user IDs (Number or Alphanumeric).
Describes how to set conditions to search for specific event logs.
Explains the process to erase all saved event logs from the device.
Shows how to check the usage status of event and image logs.
Provides solutions for issues related to device power and abnormal reboots.
Offers solutions for problems related to lost or incorrect PIN entry.
Provides troubleshooting steps for face enrollment and authentication failures.
Offers solutions for problems with the electric lock not functioning correctly.
Explains how to correct incorrect time display due to battery issues.
Provides solutions for losing Admin PIN and accessing Admin mode.
Lists specifications for biometric features, RF Card, RF Read Range, Mobile, and PIN.
Provides general specifications like CPU, memory, LCD, sound, and operating environment.
Lists specific specifications for face authentication distance, height, and speed.
Details maximum capacity for users, credentials, text logs, and image logs.
Lists specifications for interfaces like Ethernet, Wi-Fi, RS-485, Wiegand, TTL, Relay, PoE+, Intercom, RTSP, USB.
Details electrical specifications for power, switch inputs, and outputs.
Provides the physical dimensions of the BioStation 3 device.
Explains where to find regulatory information, certifications, and compliance marks.
Details the device's compliance with FCC rules for Class A digital devices.
States the product's compliance with the EU Radio Equipment Directive (RED).
Lists general disclaimers regarding product usage, warranties, and liability.
States the copyright ownership of the document and its content.
Mentions the open-source software used and refers to applicable licenses like GPL and LGPL.
Provides the full text of the GNU General Public License (GPL) version 3.
Provides the full text of the GNU Lesser General Public License (LGPL) version 3.
Details the terms and conditions of the OpenSSL license.
Provides the terms and conditions of the Original SSLeay license.
General| Type | Intelligent access control reader |
|---|---|
| IK code | IK06 |
| Product color | Black |
| RFID frequency | 13.56 MHz |
| Number of users | 100000 user(s) |
| Recommended usage | Indoor & outdoor |
| Access code reader | Yes |
| Fingerprint reader | No |
| Authentication type | Access chip/card, Biometric, Face recognition |
| RFID reading distance | 30 mm |
| Access chip/card reader type | Contactless |
| International Protection (IP) code | IP65 |
| Display type | LCD |
| Display diagonal | 5.5 \ |
| Maximum resolution | 720 x 1280 pixels |
| PC connected | - |
| RS-485 ports | 1 |
| DC current (max) | 2.5 A |
| DC voltage range | 12 - 24 V |
| Operating temperature (T-T) | -20 - 50 °C |
| Operating relative humidity (H-H) | 0 - 80 % |
| Total megapixels | 2 MP |
| Front camera type | Single camera |
| Flash memory | 32 GB |
| Internal memory | 4 GB |
| Processor frequency | 1.5 MHz |
Weight and Dimensions| Depth | 23.4 mm |
|---|---|
| Width | 82.5 mm |
| Height | 171 mm |
| Weight | 380 g |
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