Why is my SurgeX UPS operating in battery mode?
If your SurgeX UPS operates in battery mode even when AC power is available, it might be due to a tripped input AC circuit breaker. Try resetting the circuit breaker by pressing the plunger back in. If the AC circuit breaker trips after the UPS starts up, consider reducing the load on the UPS.
What to do if SurgeX SU1000Li UPS does not provide expected runtime?
If your SurgeX UPS does not provide the expected runtime, the batteries might be weak or nearing the end of their service life. To address this, charge the batteries for 8 hours and then retest. If the runtime remains less than expected, the batteries may require replacement, even if the Weak/Bad Battery LED is not lit.
What to do if Fault LED is illuminated on SurgeX SU1000Li UPS?
If the Fault LED is illuminated on your SurgeX UPS, it indicates that the UPS has detected an internal fault. In this case, you should call for service.
Surge Protection Specifications| surge energy rating | 6, 000 volts / 3, 000 amps |
|---|---|
| let through voltage (6,000 volt surge) | 0 volts |
| maximum applied surge voltage | 6000 volts |
General Specifications| unit dimensions | 3.5” x 19.0” x 10.5” |
|---|---|
| unit weight | 32.0 lbs |
| rack size | 2U |
Operating Environment| operating temperature | 32°F to 104°F (up to 5, 000 ft above sea level) |
|---|---|
| operating elevation | 32°F to 95°F (5, 001-10, 000 ft above sea level) |
| storage temperature/relative humidity | 5°F to 113°F (-15°C to +45°C) / 0 - 95% non-condensing |
Bad Battery LED illuminates and beeps occur for weak, bad, or disconnected batteries.
Bad Battery/Overload/Fault LED illuminates and beeps sound when load exceeds UPS capacity.
Bad Battery/Overload/Fault LED illuminates and a constant alarm sounds for hardware faults.
Check On/Off button and AC circuit breaker.
Reset the AC circuit breaker; reduce load if it trips again.
Call for service if the UPS has detected an internal fault.
Disconnect communication cable; if UPS works, software controls it.
Batteries may be weak or nearing end of service life; charge or replace.
Check battery connections, charge, or replace batteries.
Read all warnings and cautions before servicing batteries; hazardous voltages present.
Step-by-step guide to safely replace UPS batteries.
To Next Page
