FITTED EQUIPMENT
128
Trouble shooting
Any error messages will be displayed on the
Standby Screen. Error messages can be
cleared by switching off 12 V supply to the
boiler for 10 secs.
The system is completely dead,
the control panel is blank
• Check the 20 mm T3.15 Amp glass fuse in
the boiler. This is located under the lid of the
black plastic service hatch, in a green plastic
fuse holder.
• Check the 12 V supply to the boiler, it should
be above 12 V.
• Check the 12 V cable is plugged into the
boiler. Check the cable is plugged into the
Alde control panel.
“Panel failure 1” & “Panel failure 2”
• Moisture is trapped in the control panel.
• Remove the Alde control panel from
the vehicle and air in a warm, dry place
overnight.
“Gas failure”
• Out of gas or gas is not igniting.
• Check the gas cylinder is full. Try a different
gas cylinder, ensuring it is propane gas.
“Overheat red fail” or “Overheat blue fail”
• Bleed the system of air.
• Check the fluid level in the expansion tank. It
should be 1 cm above Min mark when cool.
• Check the circulation pump is responding.
• Wait 15 mins for the fluid to cool down.
“Overheat PCB”
• Failsafe in boiler has triggered.
• It should be 1 cm above the Min mark when
cool.
• Check the boiler compartment is ventilated,
and that the vents are unobstructed. Do not
place stowage in the boiler compartment.
“Fan failure”
• Combustion fan speed too low. Bearing may
be stiff after a period of disuse.
• Automatically clears after 5 mins. Please try
again.
“Connection failure”
• Loose connection between Alde control
panel and boiler.
• Unplug cable at the control panel and boiler,
then carefully plug back in.
• Check there is slack on the cable at the
control panel, but not excessive weight from
free-hanging/unmanaged cable.
“Window open”
• Optional window sensor has triggered, gas
heating is suspended. Automatically clears
and gas heating resumes when window is
closed.
“Connection fail ext”
• Break in comms between Alde control panel
and daisy-chained third party control panel.
• Check the cable between the Alde control
panel and third party control panel.
“Low battery”
• 12 V supply to boiler has dropped below
10.5 V, possibly causing system brownout.
• Automatically clears when 12 V supply
reaches 11 V.
“No match Heater/Panel”
• Control panel is incompatible with boiler
PCB.
• Check control panel part number. Control
panel 3020-013 is for 3020 A-series boiler,
3020-113 is for 3020 HE-series boiler.
If problems persist, please contact Alde, or
your dealer or installer.
For our frequently asked questions, or
download all instruction manuals, please visit
our web site at: www.alde.co.uk
ALDE HEATING OPERATING INSTRUCTIONS
To Next Page
Loading...
Need help?
General