14
Troubleshooting guide
Problem Cause Solution
The appliance switches to manual
mode when starting a cooking cycle
•Startingacooking
cycle without
preheating.
•2possibleoptions:
- allow to cook, but you must
monitor the cooking (white LED =
manual mode)
- stop the appliance, remove the
food, close the appliance properly,
re-program the appliance and wait
until end of preheating.
The appliance switches to manual
mode when starting a cooking cycle.
•Appliancefailure. •ContactyourlocalT-falCustomer
Service.
The appliance stops during the pre-
heating cycle or cooking.
•The appliance has
been kept open for too
long while cooking.
•
The appliance has
been idle too long
after the end of warm
up or keep warm.
•Disconnecttheappliancefromthe
outlet and leave for 2-3 mins, restart
the process. The next time you use
the appliance, make sure you open
and close it quickly for best cooking
results. If the problem occurs again
contact your local T-fal customer
service.
Indicator
flashing after placing
the food.
•Notsensingthefood.
Meat thickness too
thin.
•You must confirm the start of the
cooking by pressing the button
.
Flashing white indicator light.
+ button flashing
or button flashing
•Appliancefailure.
•Appliance stored or
used in a room that is
too cold.
•Disconnect and reconnect your
appliance and immediately restart a
preheat cycle. If the problem persists,
contact your Customer Service.
The appliance no longer beeps.
I have added my food and closed the
appliance but the cooking cycle has
not started.
•Your food is thicker
than 1.5 inches.
•Food must not be thicker than 1.5
inches.
I have put my food on the grill but the
indicator stays on PURPLE
.
•Youhavenot
completely opened
the grill to place the
food.
•Completelyopenthegrillthenclose
it.
•Notsensingthefood.
Meat thickness too
thin, «OK» is flashing.
•Confirm the start of the cooking by
pressing the button
.
The appliance turns itself off during
cooking in manual mode.
•Thecooking time has
exceeded 30 minutes
•Presstheon/offbuttonandre-start
the manual mode.
Tip, especially for meat: the cooking results on the preset programs may vary depending on origin, cut and
quality of the food being cooked, the programs have been set and tested for good quality food.
Similarly, the thickness of the meat has to be taken into account during cooking; you may not cook food
that is thicker than 1 1/2 inches.