Power key
LED indicators
WPS key
USB port
Getting to Know Your Mobile Hotspot
Hold the Power key for 3 seconds to power the device on/off.
Hold the WPS key for 3 seconds to activate the WPS function. Once
activated, the Wi-Fi
TM
LED indicator will flash every two seconds. If
the network is not accessed within 2 minutes, the device will
automatically exit WPS (Wi-Fi Protected Setup) mode.
Display network signal, Wi-Fi, SMS, battery charge and mobile data
status.
Use the USB port to charge your device via the USB cable.
Hold both the Power key and the WPS key simultaneously for 15
seconds. All LED indicators will flash green 4 times to indicate that
the device has been reset to factory default settings.
Hold the Power key for 10 seconds to restart your device.
Power key:
WPS key:
LED indicators:
USB port:
Reset:
Reboot:
On-Screen Indicators
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Changing Mobile Hotspot Wi-Fi Password
Access http://mobile.hotspot or http://192.168.0.1.
Click Settings in the navigation area.
Select the Wi-Fi Settings tab.
Select WPA2-PSK for the Security Mode.
Enter a new password in the Password field.
Click Apply to save your changes.
Using Mobile Hotspot’s Whitelist
Your mobile hotspot is equipped with a Whitelist feature that will allow you to secure
your network’s privacy. When this feature is activated, only users that have been granted
access by adding a user’s MAC address will be able to connect to the network. When the
primary user deactivates this feature, all other users will be allowed access to network via
Wi-Fi and use of correct password.
Log into the Web User Interface.
Go to Settings > Firewall > Whitelist or Blacklist of MAC. This feature is disabled by
default. Any user who inputs the correct password can access the network.
Select Whitelist for the MAC Filter to enable the whitelist feature. Enter the
nickname and the MAC address, and click Apply to add a user to the whitelist. The
device supports connecting up to 15 devices at the same time.
If you remove a user from the whitelist, such user will no longer be allowed to
connect to the network. Click Delete to remove.
Updating Software Version
Check the software version currently installed on your mobile hotspot.
Access http://mobile.hotspot or http://192.168.0.1.
Within the Web User Interface, go to Information > Device Information > Software
Version to view which software version is currently installed on your device.
Update your mobile hotspot to the most up-to-date software version.
Access http://mobile.hotspot or http://192.168.0.1.
Within the Web User Interface, go to Settings > Device Settings > Software
Updates. Click the Check for Update button to check if there is any new software
version available.
If an update is available, a window will pop up to request you to confirm the update.
Click Yes to update.
Note: Do not remove the battery during software updating. This may cause the software
update to fail.
Displays your current network status. Green light indicates the
network is connected; yellow light indicates poor network
connection; red light indicates no network connection, no SIM card,
or no service.
Indicates when Wi-Fi is connected.
Indicates when there is a new message.
Displays your current battery status. Solid red light indicates the
battery level is less than 15%; when the device is charging, the
indicator will flash red when the battery level is below 15% and will
flash green when the battery level is higher than 15%.
Indicates when your data allotment is running out. You will need to
configure your monthly data plan and tick the "Auto Disconnected"
box on Web User Interface first.
Network:
Wi-Fi:
SMS:
Battery:
Data:
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Charging Your Mobile Hotspot
Connect the microUSB end of the USB cable to the USB port on your device.
Connect the other end to the travel adapter.
Connect the travel adapter to an electrical outlet to fully charge your device.
Note: You can also charge the device by connecting it to a computer with the USB cable.
Connecting Your Wi-Fi Device to Your Mobile Hotspot
Power on your mobile hotspot.
On your computer or other Wi-Fi enabled device, search for available Wi-Fi networks
and select network name (SSID) located on label on back panel of your mobile
hotspot.
Note: Wi-Fi name (SSID) and Wi-Fi Password are located on the label inside the back
cover of the device.
From a Windows computer: Left-click Wireless Network Connection on the task
bar to view available networks. Choose the SSID from the list of available networks.
From a Mac computer: Select System Preferences > Network. Choose the SSID
from the list of available networks.
From an iOS device: Go to Settings > Wi-Fi. Choose the SSID from the list of
available networks.
From an Android device: Go to Settings > Wi-Fi. Choose the SSID from the list of
available networks.
Enter the password located on label on back panel and click OK.
Using the WPS
If your Wi-Fi device supports WPS, you do not have to input the password manually after
a WPS connection has been established. Please follow the following steps:
Power on your Mobile Hotspot and enable the Wi-Fi function from the device you
would like to connect.
Press and hold the WPS key on your device for 3 seconds to start the Wi-Fi
Protected Setup authentication process.
Enable the WPS function on your Wi-Fi device in order to respond to this
authentication process.
Follow the system prompts on your Wi-Fi device to finish the connection.
If no Wi-Fi device is connected within 2 minutes, the WPS function will automatically
turn off.
Managing Your Mobile Hotspot
You can access your Mobile Hotspot device information using an Internet browser or by
connecting the device to a computer via the USB cable.
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Access Mobile Hotspot Using A Browser
Connect to your hotspot device through Wi-Fi using the network connection
software on your computer. Provide the Wi-Fi network password, if requested.
Open a browser and enter http://mobile.hotspot or http://192.168.0.1 in the
address bar. The Coolpad Surf Mobile Hotspot login screen will appear.
Enter your Password in the field provided. The default password is "admin".
Click Login. If you entered the correct password, the Web User Interface screen
appears.
Access Mobile Hotspot Using USB Cable
Connect your Coolpad Surf Mobile Hotspot to the computer with the USB cable.
Power on your device.
The computer operating system detects and recognizes new hardware and finishes
the installation automatically.
Open a browser and enter http://mobile.hotspot or http://192.168.0.1 in the
address bar. The Coolpad Surf Mobile Hotspot login screen will appear.
Enter your Password in the field provided. The default password is "admin".
Click Login. If you entered the correct password, the Web User Interface screen
appears.
Note: Windows (32 bit & 64 bit) 7/8/8.1/10, Mac OS X 10.6 to 10.11 supported.
Changing Mobile Hotspot Admin Password
Access http://mobile.hotspot or http://192.168.0.1.
Click Settings in the navigation area.
Select the Device Settings tab.
Follow steps under Account Management to update your Password.
Click Apply. If everything is entered correctly, the Success message will appear
indicating the password was successfully changed.
Changing Mobile Hotspot Network Name (SSID)
Access http://mobile.hotspot or http://192.168.0.1.
Click Settings in the navigation area.
Select the Wi-Fi Settings tab.
Enter a new name in the Network Name (SSID) field.
Click enable or disable checkbox for Broadcast Network Name to enable or disable
broadcasting the hotspot’s Network Name (SSID).
Click Apply to save your changes.
Introduction
Support
This guide provides you with the information you need to get started. For more
information and additional support, please visit www.t-mobile.com/support where you
can:
Review your device’s User Manual and troubleshooting FAQs.
View the latest troubleshooting solutions in the Support Forums or ask a question of
your own.
Account information
Be sure to access your account at My.T-Mobile.com to pay your bill, upgrade your device,
change your rate plan and contact customer service.
Service
If you are a new T-Mobile
®
customer and your service has not yet been activated, call
Customer Care at 1-800-937-8997 and a T-Mobile Activations representative will assist
you.
You will need the following information when activating service:
Service Agreement and agent code on your Agreement.
Your name, home address, home phone number, and billing address.
Your Social Security number, current driver’s license number, and date of birth for
credit check purposes.
Your choice of T-Mobile plan and services (see http://www.t-mobile.com/ for the
latest plan information).
SIM serial number and IMEI number (located on the box barcode label).
Service or use is your agreement to T-Mobile’s Terms and Conditions. T-Mobile requires
Arbitration of Disputes unless, for new customers, you opt-out within 30-days, or for
existing customers, you previously opted out. Failure to activate service within 30-days
from purchase will also be considered acceptance. For details, see T-Mobile’s Terms and
Conditions at www.T-Mobile.com/terms-conditions.
Hello from Coolpad
Thank you for purchasing your Coolpad Surf Mobile Hotspot! Please follow these simple
but important instructions for optimal use of your new mobile hotspot:
Notice: Products or services of the vendor or carrier are subject to change within this
User Guide without prior notice.
We offer self-service for our smart terminal device users. Please visit the Coolpad
Americas official website (at www.coolpad.us) for more information on supported
product models. Information on the website takes precedence.
Approved Firmware Versions
This device will only operate with firmware versions that have been approved for use by
T-Mobile and the device manufacturer. If unauthorized firmware is placed on the device it
will not function.
Information About Safeguarding Devices
T-Mobile encourages customers to take appropriate measures to secure their devices and
invites them to take advantage of the features available on this device to help secure it
from other unauthorized access and use. Lost or stolen devices should be immediately
reported to T-Mobile so that proper measures can be taken to protect accounts. For
additional information, visit: www.t-mobile.com/devicesecurity and www.t-mobile.com/-
Company/PrivacyResources.aspx.
Additional Information
Qualifying service required. Use of connected devices subject to T-Mobile Terms and
Conditions.
Coverage not available in some areas. See Terms and Conditions (including arbitration
provision) at T-Mobile.com, for rate plan information, charges for features and services
and restrictions and details, including important limitations on availability and reliability
of 9-1-1 emergency service.
Get Updates
Get updates, user guides and more information for your Coolpad Surf Mobile Hotspot at
www.coolpad.us. Discover what’s going on right now in hotspot news, trends, techniques
& other cool stuff by connecting with us by:
@CoolpadAmericas
Trademarks and Copyrights
Coolpad and the Coolpad logo are registered trademarks of Yulong Computer
Telecommunication Scientific (Shenzhen) Co., Ltd. T-Mobile and the magenta color are
registered trademarks of Deutsche Telekom AG. Other trademarks and trade names are
the property of their respective owners. Copyright © 2018 Coolpad Technologies Inc. All
rights are reserved. Reproduction, transfer, distribution of the contents herein in any
manner without the prior written permission of Coolpad Technologies, Inc. is prohibited.
Coolpad Technologies, Inc. reserves the right to add, modify or delete, any of the
contents herein or withdraw this documents at any time without prior notice and without
assigning any reasons thereof.
Coolpad Surf
Mobile Hotspot
Start Guide
Setting Up Your Mobile Hotspot
1. Open the back cover. 2. Remove the battery.
3. Insert the Nano SIM card. Install the battery and replace the back cover.
Nano SIM
Lift gently in the direction shown.
When replacing the back cover, please ensure the back cover is aligned correctly.
P10000127
Flip the device upside down and lift
the battery upward gently as
shown.
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