T-Mobile SyncUP DRIVE - User Manual

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Let’s get started
The SyncUP DRIVE
®
device plugs into the
OBD-II (On-Board Diagnostics) port. Most cars
and light-duty trucks that are model year 1996
or newer in the USA have an OBD-II port.
If you’re still not sure of your vehicle’s compatibility,
you can check it here: www.syncupdrive.com
Your SyncUP DRIVE device
1) OBD-II interface
2) Reset
3) LED 1 (Signal)
4) LED 2 (Power)
LED status lights
LED 2 (Power)
Green Blinking – The internal battery
is powering the device.
Green Solid – The vehicle is powering
the device.
Color
Color
Meaning
Meaning
LED 1 (Signal)
Green Solid – Device is connected
to cellular, data and GPS.
Green Blinking – Device is not yet
connected to cellular network or
GPS network. Open app to check
status via Bluetooth.
Red Solid – The device has power
but no cellular connection.
Download the app & install
the device
The SyncUP DRIVE app is available on the
Apple App Store and on Google Play. Search for
“SyncUP DRIVE.”
Follow the instructions in the app to install
the device.
Helpful tip: Make sure you are running the latest
version of your operating system and that your
phone meets the minimum technical requirements
to run the app.

T-Mobile SyncUP DRIVE Specifications

General

Category	Automobile Accessories
Network	4G LTE
Power Source	OBD-II port
GPS	Yes
Vehicle Diagnostics	Yes
Vehicle Location	Yes
Crash Detection	Yes
App Support	SyncUP DRIVE app (iOS and Android)
Data Plans	Requires a T-Mobile data plan
Compatibility	Most vehicles 1996 or newer (OBD-II port)
Features	Wi-Fi Hotspot, Vehicle Diagnostics, Vehicle Location, Crash Detection
Wi-Fi Hotspot	Yes (up to 5 devices)

Summary

Getting Started with SyncUP DRIVE

Vehicle Compatibility Check

Confirms vehicle compatibility by checking for an OBD-II port, typically in 1996 or newer US vehicles.

App Download and Installation

Guides users to download the SyncUP DRIVE app from app stores and follow installation instructions.

SyncUP DRIVE Device and Indicators

Device Component Identification

Identifies key physical components of the SyncUP DRIVE device including the OBD-II interface and reset button.

Signal LED Status Meanings

Details the meaning of different Signal LED states: solid green, blinking green, and solid red.

Power LED Status Meanings

Explains the Power LED states: blinking green for internal battery and solid green for vehicle power.

Customer Support and Additional Information

Contacting T-Mobile Support

Provides contact numbers and hours for T-Mobile Customer Care and TTY services for assistance.

Approved Firmware Versions

States that the device only operates with firmware approved by the wireless carrier and manufacturer.

Device Safeguarding Recommendations

Encourages users to secure their devices using locking functions and report lost or stolen devices.