TAG Dolphin - User Manual

MAKE FINDING SMARTER
TM
Dolphin Tracker
USER GUIDE
Bluetooth Cloud Technology

Summary

Getting Started with Dolphin Tracker

Step 1: App Download and Device Compatibility

Guide to downloading the 'Dolphin Tracker' app and checking compatible devices for iOS and Android.

Step 2: Enable Bluetooth Connection

Instructions on activating your phone's Bluetooth for device pairing.

Step 3: Account Sign-in and Permissions

Details on signing in with a Google account and granting necessary app permissions.

Step 4: Pairing the Dolphin Tracker

Process for pairing the Dolphin Tracker device with your smartphone via Bluetooth.

Dolphin Tracker Key Features

Find My Phone Functionality

How to make your phone ring using the Dolphin Tracker when connected.

Find Dolphin Tracker via Phone

Using the Dolphin Tracker app to locate and make the device beep.

Find Dolphin Tracker via QR Code

Utilizing a QR code for locating a lost Dolphin Tracker, displaying user contact details.

Selfie Button Operation

Using the Dolphin Tracker button as a remote for taking photos via the app.

Separation Alarm Settings

Configuring alerts when the Dolphin Tracker goes out of phone range.

Last Seen Location Tracking

App feature to record the device's last known location before disconnection.

Mark as Lost Feature

How to mark a lost item and leverage the Dolphin Tracker network to find it.

Device Specifications and Maintenance

Dolphin Tracker Model Identification

Overview of Model No 1 and Model No 2, including their features like strap hole and button.

Battery Replacement and Life

Information on battery life for different models and how to replace the battery.

Device Durability Information

Details on the device's splash-proof rating and avoiding immersion in water.

Troubleshooting Dolphin Tracker Issues

Safety, Disposal, and Warranty

Important Battery Safety Warnings

Critical safety notes regarding battery handling, fire hazards, and chemical exposure.

Product Disposal Guidelines

Instructions for environmentally friendly disposal of packaging and batteries.

Warranty Provision and Period

Details on the device's warranty coverage, terms, and conditions for repair or replacement.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

The Dolphin Tracker is a Bluetooth Cloud Technology device designed to help users find their valuables. It functions as a smart tracker that connects to a smartphone app, offering various features for tracking, alerts, and even a remote selfie button.

Function Description:

The primary function of the Dolphin Tracker is to help users locate lost items. It achieves this through several mechanisms:

• Two-Way Finding: Users can find their phone using the Dolphin Tracker, or find the Dolphin Tracker using their phone.
• Separation Alarm: The device and phone will both sound an alarm if they move out of range from each other, preventing accidental loss.
• Last Seen Location: The app records the last known location of the Dolphin Tracker on a map before disconnection, aiding in recovery.
• Mark as Lost Network: If an item is lost, the Dolphin Tracker can broadcast a beacon signal. Other Dolphin Tracker users passing by can scan this signal, and its GPS location will be sent to the owner, leveraging a community-based finding network.
• QR Code Tracking: A QR code on the Dolphin Tracker can be activated once connected. If the item is found, a finder can scan the QR code to display the owner's contact details, facilitating reunification.
• Selfie Button: The button on the Dolphin Tracker can also function as a remote shutter for a phone's camera, allowing users to take pictures from a distance.

Important Technical Specifications:

• Connectivity: Bluetooth Cloud Technology.
• App Compatibility:
  • iOS: Version 11 and newer.
  • Android: Android 4.3 or newer and BLE 4.0 supported.
• Battery Life (Model No 1): 6-9 months (depends on usage).
• Battery Life (Model No 2): 24-36 months (depends on usage).
• Battery Type (Model No 1): Replaceable Battery.
• Battery Type (Model No 2): Non-replaceable, non-rechargeable, inbuilt ultra-long battery.
• Durability: Splash-proof only. Not designed for immersion in water.

Usage Features:

1. App Download:
   • Download the 'Dolphin Tracker' app from the App Store (for iOS) or Google Play (for Android). QR codes are provided in the manual for easy download.
2. Bluetooth Activation:
   • Ensure Bluetooth is turned on in your phone's settings.
3. Google Account Sign-in:
   • Sign in with your Google account within the app and approve necessary permissions for the app to function correctly.
4. Device Pairing:
   • Turn on your phone's Bluetooth.
   • Hold the tag8 device close to your phone.
   • Hold the button on the Dolphin Tracker until you hear a beep to pair it with your phone via the Dolphin Tracker app (not directly through phone's Bluetooth settings).
5. Finding Your Phone:
   • When the Dolphin Tracker is connected, press and hold its button to make your phone ring.
6. Finding the Dolphin Tracker:
   • When connected, open the Dolphin Tracker app and tap the 'ring' icon to make the Dolphin Tracker beep.
7. QR Code Activation:
   • The QR code on the device activates once connected, allowing finders to access your contact details if the item is lost.
8. Selfie Function:
   • In the Dolphin Tracker app, click the camera button, then press the button on the Dolphin Tracker to take a picture.
9. Separation Alarm Configuration:
   • Enable "Phone alert" and "Tracker alert" in the app settings to receive alarms when the device is out of range.
10. Marking as Lost:
    • If an item is lost, use the app to mark it as lost. This activates the beacon signal and leverages the Dolphin Tracker network for recovery.
11. Troubleshooting:
    • PIN request during pairing: Pair via the Dolphin Tracker app using the '+' symbol, not directly through phone Bluetooth.
    • Cannot pair: Ensure phone Bluetooth is on, and the Dolphin Tracker is close to the phone.
    • Battery empty: Replace the battery (if applicable to the model).
    • Battery lasts only a few days: Could indicate a faulty control module; pair again via the app.
    • Location not appearing: Activate GPS and ensure the app has GPS access.
    • Phone battery drains fast: Only activate GPS or Bluetooth when needed for tracking.

Maintenance Features:

• Battery Replacement (Model No 1):
  • To open the tracker, use the notch on the side of the case and pull it apart gently to replace the battery.
• Cleaning:
  • The manual does not specify cleaning instructions, but given its splash-proof rating, it's advisable to wipe it with a dry or slightly damp cloth and avoid harsh chemicals or immersion in water.
• Storage:
  • Store the device in a dry place, away from extreme temperatures.
• Disposal:
  • The packaging is eco-friendly and recyclable. Defective or empty batteries must be recycled according to Directive 2006/66/EC. Return batteries and/or the device to a designated collection facility, as batteries contain toxic substances.
• Warranty:
  • The device comes with a 1-year warranty covering defects in material and manufacturing process. It does not cover normal wear and tear, damage to fragile components, consumer-inflicted damage, improper use, or incorrect maintenance. If a fault or manufacturing defect occurs within 1 year of purchase, the product will be repaired or replaced free of charge.
• Safety Notes (Batteries):
  • Fire Hazard: Do not short-circuit batteries; they may overheat or explode.
  • Danger to Life: Keep batteries out of reach of children and pets. Seek medical advice if swallowed.
  • Exposure: Do not expose batteries to water or fire.
  • Charging: Do not attempt to charge non-rechargeable batteries; they may explode.

TAG Dolphin Specifications

General

Brand	TAG
Model	Dolphin
Category	GPS
Language	English