23 24
Problem Possible Causes Solution
Dehumidifier
does not dry
the air as it
should
Insufficient time for the dehumidi-
fier to remove moisture.
After initial installation, allow
24 hours operation to maintain
desired dryness.
Excessive
noise
Air filter is dirty/blocked.
Clean the air filter (see Cleaning
and Maintenance).
Dehumidifier is tilted or placed on
an uneven surface.
Place the unit on a level and flat
floor.
Fan is working.
It is normal that the fan creates
sounds during operation.
Frost ap-
pears on the
coils
Dehumidifier has been recently
turned on in low room tempera-
tures (usually below 41°F (5°C)).
This is normal. The dehumidifier
comes with Auto Defrost feature.
Water does
not drain from
the water hose
Some floors may have an uneven
surface which may affect the contin-
uous drainingFunction.
The water hose must be placed
lower than the drain outlet of the
dehumidifier. Make sure the water
hose is not bent or kinked to let
the water flow out smoothly.
Water on floor
Hose to connector or hose connec-
tion may be loose.
Check the connections between
the hose and the drain outlet.
You intended to use the water
bucket to collect water but the back
drain cap is removed.
Screw the drain cap back to the
unit.
Warranty and Service
This product is covered with TaoTronics prod-
uct and labor warranty for 12 months from the
date of its original purchase. If any problems
occur, please contact the TaoTronics Custom-
er Care Centre via the contact information list-
ed in this User Guide.
We can only provide after sales service for
products that are sold by TaoTronics or
TaoTronics authorized retailers and distrib-
utors. If you have purchased your unit from a
different place, please contact your seller for
return and warranty issues.
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