To Next PageTo Next PageWhy does my Tapo Robotics vacuum fail to connect to Wi-Fi?
If your Tapo Robotics vacuum fails to connect to Wi-Fi, ensure it's in an area with a strong signal. Also, reset the Wi-Fi and download the latest app version. Double-check the password you entered. Note that the robot vacuum only supports the 2.4 GHz frequency band, so connect to a 2.4 GHz Wi-Fi network.
What to do if automatic dust collection doesn't start on my Tapo Robotics vacuum?
If your Tapo Robotics vacuum isn't starting automatic dust collection after returning to the dock, first, ensure the dock is powered on and that the robot vacuum has been cleaning for over 30 minutes. Note that dust collection is limited to a maximum of 3 times in 10 minutes. Check if 'Do Not Disturb' is enabled in the app, as this prevents automatic dust collection. Make sure the dock cover and dust bag are properly installed; a red light indicates an issue. For optimal performance, allow the robot vacuum to recharge automatically after cleaning, as manually moving it may cause connection instability. Regularly inspect the dust bag to prevent overfilling, which can cause blockages and damage. If the problem continues, there may be abnormal components.
General| Type | Robot Vacuum Cleaner |
|---|---|
| Suction Power | 2000 Pa |
| Battery Capacity | 2600 mAh |
| Charging Time | 4-5 hours |
| Water Tank Capacity | 0.3 L |
| Runtime | 180 minutes |
| Control | App |
| Features | Scheduled Cleaning |
| Voice Control | Google Assistant, Amazon Alexa |
| Filter Type | HEPA |
| Connectivity | Wi-Fi 2.4 GHz |
| App Control | Tapo App |
| Navigation | Gyro Navigation |
